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Serra Volkswagen
Birmingham, AL
1,251 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,251 reviews
October 13, 2024
The experience was an average experience, would definitely take my car there again.. thank you for your service definitely take my car there again.. thank you for your service More
by estherrivera2490
Verified Customer
October 12, 2024
I dropped my car off, my Uber was waiting. I handed Amanda my key feeling very rushed but, she told me I was good to go, I didn’t have to do anything else. I went to work assured my brakes wou I handed Amanda my key feeling very rushed but, she told me I was good to go, I didn’t have to do anything else. I went to work assured my brakes would be replaced with the best products. They would have picked me up but my son was going that way anyway so he dropped me off and I went home. More
by TEACH3DT
October 12, 2024
Reliable and efficient. I have bought three cars from this dealership and had all of the cars serviced here. I would recommend them to everyone! I have bought three cars from this dealership and had all of the cars serviced here. I would recommend them to everyone! More
by Nicole Able
October 11, 2024
Great communication timely matter when fixing my sales guy Ricardo amazing come shop with him guy Ricardo amazing come shop with him More
by kiyahwatson59
October 10, 2024
Always friendly. Of I had an issue they handled it quickly! Professional and gave me advice whenever asked. Of I had an issue they handled it quickly! Professional and gave me advice whenever asked. More
by IRVING046
Employees Worked With
October 10, 2024
They did a great job, appreciate the staff and service department for being nice and considerate and service dept did a great job department for being nice and considerate and service dept did a great job More
by johnkellengreen
Employees Worked With
October 10, 2024
Easy to set an appointment online, competent and friendly staff. timely performance. It is always a pleasure to service my car with the team at Serra Volkswagen. staff. timely performance. It is always a pleasure to service my car with the team at Serra Volkswagen. More
by Jbakercoleman
October 07, 2024
Serra Volkswagen is not only convenient to where I work but always willing to get my oil change done in a quick and efficient manner. but always willing to get my oil change done in a quick and efficient manner. More
by CJONES74
Employees Worked With
October 06, 2024
The service is always exceptional whenever I come in! The clerks are always pleasant and I can tell they enjoy their jobs The clerks are always pleasant and I can tell they enjoy their jobs More
by darrellsimpson62
Employees Worked With
October 06, 2024
Dealership was knowledgeable and efficient. Kyng was my service advisor and he was professional, knowledgeable, efficient, and ensured work as completed the correct the first time. Kyng was my service advisor and he was professional, knowledgeable, efficient, and ensured work as completed the correct the first time. More
by Stephanie.temple
Employees Worked With
Kyng Scott
