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Serra Volkswagen
Birmingham, AL
1,274 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,274 reviews
November 20, 2022
The experience was great! I just as satisfied with this as the previous service. Thanks I just as satisfied with this as the previous service. Thanks More
by mscjamesc
Verified Customer
November 18, 2022
We had a great experience here! The salesman wasn’t pushy at all but very helpful in finding out perfect car.. we’ll be back! The salesman wasn’t pushy at all but very helpful in finding out perfect car.. we’ll be back! More
by jbauman00
November 17, 2022
I always receive superior service when I take my vehicle to Serra Nissan Service Center. I am confident my car is in capable hands every time. to Serra Nissan Service Center. I am confident my car is in capable hands every time. More
by CREEJO
Employees Worked With
November 17, 2022
Nice people! Got the job done! Very welcoming! I didn’t feel like a burden to them.. they wanted me to be happy and comfortable! Got the job done! Very welcoming! I didn’t feel like a burden to them.. they wanted me to be happy and comfortable! More
by bradenbarksdale
Employees Worked With
I just talked to the guy at the desk, and he was very nice!
November 17, 2022
Made an appointment online and was able to drop off my car the night before my appointment. Car was ready within the timeframe given. car the night before my appointment. Car was ready within the timeframe given. More
by futrelles
Employees Worked With
November 17, 2022
Great job, good personal relation kindness, informative, alertness,considered ,attentive and pleasant attitudes, generous ,happy, enjoyable lovely ,joyous, keen interest in customers, willing to serve. alertness,considered ,attentive and pleasant attitudes, generous ,happy, enjoyable lovely ,joyous, keen interest in customers, willing to serve. More
by phkimber
Employees Worked With
November 13, 2022
I felt the estimate for the mechanical repair was outrageous and the service rep did not view me as a valued customer outrageous and the service rep did not view me as a valued customer More
by lburrow654
Employees Worked With
November 12, 2022
Polite and on time with my appointment. They did the work in good time and we were on our way. Thanks They did the work in good time and we were on our way. Thanks More
by WALTERBAILEY183
Employees Worked With
November 11, 2022
Very Very Great Staff They Get You In and out always polite to their customers polite to their customers More
by taniyaj62
Employees Worked With
November 10, 2022
Dragon was great. Very helpful and personable. Answered all my questions and was very helpful. Very helpful and personable. Answered all my questions and was very helpful. More
by Justin.M.Hindman
