Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Volkswagen
Birmingham, AL
1,268 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,268 reviews
December 02, 2022
I had a great experience, everyone was so nice and I didn't have to wait long Thank you didn't have to wait long Thank you More
by teresamitchellchildren12
Verified CustomerEmployees Worked With
November 24, 2022
Easy transaction, great salesman who didn’t push and was able to get our payments to what we needed. able to get our payments to what we needed. More
by dtf83
Employees Worked With
November 23, 2022
Excellent service and the service adviser and technicians were knowledgeable and explained what y th hey are doing were knowledgeable and explained what y th hey are doing More
by ROBIN.BARRON1957
November 20, 2022
It was a gray service. They communicated well. They did it right the first time. They communicated well. They did it right the first time. More
by judd.drake1981
Employees Worked With
November 20, 2022
The experience was great! I just as satisfied with this as the previous service. Thanks I just as satisfied with this as the previous service. Thanks More
by mscjamesc
November 18, 2022
We had a great experience here! The salesman wasn’t pushy at all but very helpful in finding out perfect car.. we’ll be back! The salesman wasn’t pushy at all but very helpful in finding out perfect car.. we’ll be back! More
by jbauman00
November 17, 2022
I always receive superior service when I take my vehicle to Serra Nissan Service Center. I am confident my car is in capable hands every time. to Serra Nissan Service Center. I am confident my car is in capable hands every time. More
by CREEJO
Employees Worked With
November 17, 2022
Nice people! Got the job done! Very welcoming! I didn’t feel like a burden to them.. they wanted me to be happy and comfortable! Got the job done! Very welcoming! I didn’t feel like a burden to them.. they wanted me to be happy and comfortable! More
by bradenbarksdale
Employees Worked With
I just talked to the guy at the desk, and he was very nice!
November 17, 2022
Made an appointment online and was able to drop off my car the night before my appointment. Car was ready within the timeframe given. car the night before my appointment. Car was ready within the timeframe given. More
by futrelles
Employees Worked With
November 17, 2022
Great job, good personal relation kindness, informative, alertness,considered ,attentive and pleasant attitudes, generous ,happy, enjoyable lovely ,joyous, keen interest in customers, willing to serve. alertness,considered ,attentive and pleasant attitudes, generous ,happy, enjoyable lovely ,joyous, keen interest in customers, willing to serve. More
by phkimber
Employees Worked With
