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Serra Volkswagen
Birmingham, AL
1,268 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,268 reviews
January 11, 2023
Great employees and fast efficient service! Was very pleased with my visit at this dealership Was very pleased with my visit at this dealership More
by makenzietatum51
Verified CustomerEmployees Worked With
January 09, 2023
The dealership is great. I will tell all my friends about Volkswagen. How the service and how they work with you to make you a better deal. I will tell all my friends about Volkswagen. How the service and how they work with you to make you a better deal. More
by j2sun55
Employees Worked With
December 31, 2022
I was able to get scheduled right away. Everyone was very friendly and helpful. They explained everything to me and did the work. I appreciate them so much. I moved here from Ohio, and were Everyone was very friendly and helpful. They explained everything to me and did the work. I appreciate them so much. I moved here from Ohio, and were very helpful in every way. More
by dlc_mom
Employees Worked With
December 15, 2022
please correct email. .. I am not the person who had service at your dealership. Need to send this review to them, .. I am not the person who had service at your dealership. Need to send this review to them, More
by michaelgay
December 15, 2022
Gave us a great deal. Did everything with the deal he said he would and got the best car. Did everything with the deal he said he would and got the best car. More
by mreed289
Employees Worked With
December 13, 2022
They did a good job overall. Did okay on time, not the worst by far in that area. Would have been a four star for sure if they would have remembered to check one of my tires that Did okay on time, not the worst by far in that area. Would have been a four star for sure if they would have remembered to check one of my tires that has a slow leak. More
by alan_thomason
Employees Worked With
December 10, 2022
This is a great dealership. It's is especially customer service driven. I enjoy it because of this fact. It's is especially customer service driven. I enjoy it because of this fact. More
by marnitacook
December 10, 2022
The service was good and fast , It was took me about two hour to get an oil change and service. hour to get an oil change and service. More
by vernell.calloway
December 03, 2022
Serra Volkswagen is the best dealership in all of Jefferson County. The Manager Amanda and staff all are spectacular. And you must say hey to Miss Maxine, she's the best. I refuse to change make of Jefferson County. The Manager Amanda and staff all are spectacular. And you must say hey to Miss Maxine, she's the best. I refuse to change make of my car because it's impossible to find a team as wonderful as Serra Volkswagen. More
by georgemcguire7870
Employees Worked With
Other Employees :
Scott the Mechanic
