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Serra Volkswagen
Birmingham, AL
1,268 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,268 reviews
March 15, 2023
It’s a excellent place to buy a car because the attention is very good. is very good. More
by alejandro-alvarez-ortiz
Verified Customer
March 15, 2023
I bought my 2021 Jetta in September 2023. I love my car and the whole process was so easy. They have been there 100% for every question I have had. Also, the warranty is out of this world! I love my car and the whole process was so easy. They have been there 100% for every question I have had. Also, the warranty is out of this world! More
by tammy29
March 02, 2023
Excellent customer service with prompt and concise updates. Patient courteous clean and professional service team updates. Patient courteous clean and professional service team More
by kmw71jack
February 25, 2023
The workers there was so caring about our car problem and the service was outstanding. We would definitely recommend this place to anyone . the service was outstanding. We would definitely recommend this place to anyone . More
by PAMANDROBERTGLASS
Employees Worked With
February 24, 2023
Wonderful Service! Thank You for always taking care of me and my family with a Happy Attitude. Thank You for always taking care of me and my family with a Happy Attitude. More
by angelborja
Employees Worked With
February 21, 2023
When I brought my 2014 Infiniti QX60 mine salesman said he will make me a appointment for the sun visor on the driver side I did not know that there was not going to fix it I would not have wasted my time he will make me a appointment for the sun visor on the driver side I did not know that there was not going to fix it I would not have wasted my time on that Saturday afternoon being there for an hour and a half that should have told me that they wasn't going to repair that More
by marvispullom
Employees Worked With
February 18, 2023
Awesome service, professional salesman, my car was clean and full tank gas, LOVE MY MERCEDES! and full tank gas, LOVE MY MERCEDES! More
by Zhilong zheng
Employees Worked With
February 15, 2023
This is an excellent dealership. They really really try to give people excellent customer service They really really try to give people excellent customer service More
by marnitacook
Employees Worked With
Other Employees :
Jane is great too at the cashier
February 13, 2023
took care of business Very efficient The staff was prompt and returned calls and followed up, prompt and returned calls and followed up, More
by decwarrior
Employees Worked With
