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Serra Volkswagen

Birmingham, AL

4.5
1,268 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians,...
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Today: 9:00 AM - 8:00 PM Closed Now
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,268 reviews

April 09, 2023

I love this place everyone is always so nice when I come for service.. the only reason I return to this place. I've never had a bad moment here. More

by doriturner44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iyonna Brown
April 07, 2023

They were very professional and informative about my car and notified me of the issues and cost of the repairs that were done More

by MWABBINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

1 of the worst experiment i have Ever. Experiment with a with a car dealership. More

by goosegivens52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I was getting my vehicle door fixed and they didn't fix it. I was still out of $800 but they broke my back latch dolatch on my car.
April 05, 2023

Scheduling was easy and the service writer was very friendly. Showed up t the dealership 10 min before my appointment and they got me in and out in no time. Great experience. More

by ryan.shubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

This was my second time to ever use the service department and my first time to ever wait in the waiting room. I found everyone to be very nice and knowledgeable. My wait time was a little over a More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

It was a great experience for me as a customer at your dealership and I would like to thank you for allowing me to purchase a car at Serra Volkswagen More

by derekburpo
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dragon
March 24, 2023

I went to the dealership to look at a 2020 Kia Telluride they had advertised for 38900. I test drove the car and really liked it. They offered me a low, but fair offer on my trade, then added about $400 More

by B Powchak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricardo Ibarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2023

We have been coming here for a couple of year, so far we are happy More

by milyrico14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethany Ashe
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2023

I have been having my vehicle service here for as long I have this Titan and have been complete satified More

by ALPHRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

Amanda and Matt are always great to deal with. Go see them at Serra VW for your next service appointment. More

by angelborja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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