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Serra Volkswagen
Birmingham, AL
1,287 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,288 reviews
Verified Customer
December 27, 2024
They were able to work me in quickly and ran a diagnostic test on a car I was looking to buy. test on a car I was looking to buy. More
by heyjudy99
December 27, 2024
Great service. Thank you Serra Volkswagen. Not sure why there is a 15 word minimum, but thanks for the good service. Thank you Serra Volkswagen. Not sure why there is a 15 word minimum, but thanks for the good service. More
by noah.kinnell
December 26, 2024
Great workmanship, Great customer service, True professionals, Love the clean restrooms. Have to recommend Loved our experience! professionals, Love the clean restrooms. Have to recommend Loved our experience! More
by milesdm77
December 26, 2024
Always get a great deal. Curtis, Xavier and Whitney did everything they could to earn our business!! Curtis, Xavier and Whitney did everything they could to earn our business!! More
by clintjustic
December 12, 2024
It was easy to schedule an oil change appointment. Immediate availability. There is a waiting area with a tv to keep my child entertained while I am getting the car serviced. Immediate availability. There is a waiting area with a tv to keep my child entertained while I am getting the car serviced. More
by megan.dfelder
Employees Worked With
Nance
December 12, 2024
Had to return to service department after an oil change because oil was leaking. Contacted service manager and he had problem resolved (worn out plug). because oil was leaking. Contacted service manager and he had problem resolved (worn out plug). More
by ROSETTASPANN
Employees Worked With
Dillon, manager
December 05, 2024
Joe in the Serra Volkswagen service center is a 10/10 employee. Our experience with Joe has made us Serra customers for life. employee. Our experience with Joe has made us Serra customers for life. More
by bprice
December 04, 2024
Always interested in are you satisfied with the services that you are having done to your car. Is there anything that they can help you with. that you are having done to your car. Is there anything that they can help you with. More
by EDRICDVS
Employees Worked With
