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Serra Volkswagen
Birmingham, AL
1,251 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,251 reviews
October 25, 2024
Great service! Friendly staff! Tire install was easy to schedule. Reasonable prices I will be back Friendly staff! Tire install was easy to schedule. Reasonable prices I will be back More
by cej95
Verified CustomerEmployees Worked With
October 24, 2024
Reasonable great service very clean and the price wasn’t bad at all thank you bad at all thank you More
by carmenj0719
Employees Worked With
October 24, 2024
Joe was an excellent service advisor. He explained the issues and concerns with my vehicle and ensured any barriers to dropping my car off and picking it up were elevated. I was treated w He explained the issues and concerns with my vehicle and ensured any barriers to dropping my car off and picking it up were elevated. I was treated with respect. More
by angelmarie973
Employees Worked With
Joe Nance
October 23, 2024
Mr King did an excellent job explaining what was recommended for upkeep of our vehicle. He is very knowledgeable and professional. We will be back to complete more services! recommended for upkeep of our vehicle. He is very knowledgeable and professional. We will be back to complete more services! More
by MISSJANETHA81
Employees Worked With
King
October 23, 2024
But honestly the service was good. Never have any problems. Honestly Service good no problems Never have any problems. Honestly Service good no problems More
by ajhardy9
October 22, 2024
Great staff they have always have done a great job. They always take their time to make sure you're car gets the service that it needs. They always take their time to make sure you're car gets the service that it needs. More
by mrobledosep.112
Employees Worked With
October 19, 2024
I had a standard service done. They found a legitimate issue I needed to address and notified me to get it scheduled. I'm happy with the service center and will continue to use the They found a legitimate issue I needed to address and notified me to get it scheduled. I'm happy with the service center and will continue to use them. More
by mclucus
October 17, 2024
Great dealership that sent me back on my trip to my nieces house in Florida nieces house in Florida More
by eric.behrens40
October 16, 2024
they did a good job and they had great customer service and got me out fast and got me out fast More
by amandaward_2003
