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Serra Volkswagen
Birmingham, AL
1,265 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,265 reviews
July 01, 2023
Always pleased with the service and the Custer service I receive when I come from beginning to end receive when I come from beginning to end More
by doriturner44
Verified Customer
July 01, 2023
Very precise and attentive. Also informative and sensitive to customer’s needs and desires. I love working with this staff! Also informative and sensitive to customer’s needs and desires. I love working with this staff! More
by anointed7901
Employees Worked With
July 01, 2023
Dealership was polite and very helpful to us. I am very grateful and thankful for the help they given us. I am very grateful and thankful for the help they given us. More
by faye4billups
June 30, 2023
Called the dealership and I was able to get a same day appointment. The staff is knowledgeable. Overall I am satisfied with the service I received. appointment. The staff is knowledgeable. Overall I am satisfied with the service I received. More
by tamesha.williams1
June 29, 2023
The crew and staff at Serra VW in Center-Point was kind and attentive to my needs and I was very confident in the work that the suggested I needed. and attentive to my needs and I was very confident in the work that the suggested I needed. More
by Serravw
June 28, 2023
I received amazing service during my visit. The intake person and cashier were personable-courteous-and my car is running perfectly. The intake person and cashier were personable-courteous-and my car is running perfectly. More
by sylpwtts
Employees Worked With
June 28, 2023
I was extremely satisfied with the service provided. The receptionist/intake gentleman was personable and helpful. The cashier was warm and exuded positive energy and vibes. My car runs exceptionally w The receptionist/intake gentleman was personable and helpful. The cashier was warm and exuded positive energy and vibes. My car runs exceptionally well. I have complete satisfaction with the service department. More
by sylpwtts
Employees Worked With
June 27, 2023
Great service polite staff and a short wait time would highly recommend you to others highly recommend you to others More
by nursedeb1950
June 23, 2023
I received quick and courteous service from everyone I came in contact with from the intake person, to the cashier. came in contact with from the intake person, to the cashier. More
by sylpwtts
June 23, 2023
Service was quick they told be it would be an house and 15 minutes and they had it done in 40 minutes. 15 minutes and they had it done in 40 minutes. More
by grouper202001
Employees Worked With
