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Serra Volkswagen
Birmingham, AL
1,265 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,265 reviews
October 31, 2023
Very satisfied with the customer service and quickness. looking forward to seeing how they work when I have more major repairs needed, so far so good! looking forward to seeing how they work when I have more major repairs needed, so far so good! More
by johnathanwhite972
Verified Customer
October 23, 2023
They took careof my concern with ease, there were no problems snd my issue was resolved. problems snd my issue was resolved. More
by STANLEY O GRAY
October 17, 2023
Great job! I appreciate the loaner car. Also, the prompt, courteous, and friendly service. Thanks! I appreciate the loaner car. Also, the prompt, courteous, and friendly service. Thanks! More
by attygrimes
Employees Worked With
October 17, 2023
This is the only service place I use. I won't take my vehicle anywhere else. I won't take my vehicle anywhere else. More
by hisqueen458
Employees Worked With
October 13, 2023
Thank you for your service on my Nesson Sport. My appreciation is greatly appreciated. Again, thank you! My appreciation is greatly appreciated. Again, thank you! More
by claireeclarke1
October 12, 2023
Have only experience of the service area. The staff is always nice. Try to make you feel satisfied with the service they offer.. Polite and friendly. The staff is always nice. Try to make you feel satisfied with the service they offer.. Polite and friendly. More
by evhi424
Employees Worked With
October 12, 2023
Esta muy bien como nos atendió el vendedor fue amable y sincero con nosotros en todo momento sincero con nosotros en todo momento More
by Luis blanco
Employees Worked With
October 06, 2023
The service desk and mechanics were all professionals. I recommend other people to consider using their services I recommend other people to consider using their services More
by jumoffat
October 06, 2023
Everyone in the service department has always been super helpful! Amanda and Joe were great! helpful! Amanda and Joe were great! More
by meredith.e.bobbitt
Employees Worked With
