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Serra Volkswagen
Birmingham, AL
1,265 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,265 reviews
November 27, 2023
This is the second time we have used Serra VW for our service and the team has been very friendly and attentive each time. service and the team has been very friendly and attentive each time. More
by woodycates
Verified Customer
November 26, 2023
Outstanding performance from the team there. Wonderful experience and a great environment. Would buy a vehicle from them again in the future! Wonderful experience and a great environment. Would buy a vehicle from them again in the future! More
by angelborja
Employees Worked With
November 25, 2023
Working with the team at Serra Volkswagen to purchase my car was a good experience. car was a good experience. More
by anjeanettab
November 25, 2023
Service Department at Serra Nissan are always efficient and friendly! Amanda and Matt are always willing to help! and friendly! Amanda and Matt are always willing to help! More
by SKW
November 25, 2023
Excelente servicio muy contento y feliz si recomiendo sierra h h h h h y sierra h h h h h y More
by amadomayasandoval
November 24, 2023
Good good good good good good good good good good good good good good Service good good good Service More
by bryanharries
Employees Worked With
November 22, 2023
They took the time to find out what was wrong with out vehicle. The customer service is always great. vehicle. The customer service is always great. More
by sirrichmondjacobsx1966
November 22, 2023
Quality and efficient service! Always a job well done by a crew who cares about doing the job right. Always a job well done by a crew who cares about doing the job right. More
by eacrosby2
November 21, 2023
Always have a great experience with this place. . everyone is ashtrays so nice and respectful to me . everyone is ashtrays so nice and respectful to me More
by doriturner44
November 19, 2023
I'm very pleased with the purchase of the Ford Explorer and my daughter, Randi is beyond words. She is just tickled pink! Being able to text with Isaac has made this so convenient since I have been sick f and my daughter, Randi is beyond words. She is just tickled pink! Being able to text with Isaac has made this so convenient since I have been sick for a couple of days. More
by djones0707
Employees Worked With
Alex and Isaac
