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Serra Volkswagen
Birmingham, AL
1,265 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,265 reviews
March 02, 2024
Did everything I asked for in a timely manner. Customer service was very friendly and did a excellent job. Customer service was very friendly and did a excellent job. More
by nelsonmartin
Verified Customer
March 01, 2024
My car buying experience with Serra did not have a smooth beginning until I meet Angel Borja. From the start, he was upfront and straightforward. He allowed me ask my questions with no judgement and was on p beginning until I meet Angel Borja. From the start, he was upfront and straightforward. He allowed me ask my questions with no judgement and was on point with the selection once I provided him with my preferences. I would definitely recommend any customer see Angel Borja, he will take care of you. More
by king45e
Employees Worked With
February 26, 2024
Great service and very helpful in explaining everything I needed to service my truck and keep it running smooth. needed to service my truck and keep it running smooth. More
by RTHOMPSN3333
February 23, 2024
I had the nicest and most caring help. I was struggling on paying right away and everyone was so kind in waiting for me I was struggling on paying right away and everyone was so kind in waiting for me More
by ASHMAST
Employees Worked With
February 23, 2024
Very Polite courteous service was speedy and the employers were awesome very clean and nice atmosphere employers were awesome very clean and nice atmosphere More
by miatmorris72
Employees Worked With
February 21, 2024
Great customer service and helped me getting my kids from school and filled my car school and filled my car More
by Feliciasims
February 21, 2024
Always a good experience having vehicle serviced at this dealership. Staff are knowledgeable in vehicle service dealership. Staff are knowledgeable in vehicle service More
by Walter67
February 14, 2024
Satisfied with service n good costumer service n timely matter thank you enjoy ur day matter thank you enjoy ur day More
by eviewallace367
Employees Worked With
