
Serra Volkswagen
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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I was satisfied with my service and the immediate attention my car received. I would recommend this facility. attention my car received. I would recommend this facility. More
Despite my car being in their service department for 35 days for a 2-day repair. From March 1, 2025, then not worked on until April 2, 2025, and finished on April 4, 2025. Only communicated with when i c days for a 2-day repair. From March 1, 2025, then not worked on until April 2, 2025, and finished on April 4, 2025. Only communicated with when i called to check on my vehicle. Joe and Dylan were great people to communicate. The GM has a horrible bedside manner. My vehicle is now in another dealership for repair and Sch B service. More
Do not tell the truth or keep what they say to you to you either either More
Was able to get in and out fairly quickly. They also worked with my warranty people so i wouldnt have to. They also worked with my warranty people so i wouldnt have to. More
Service was professional, efficient and done in a timely manner. Staff was friendly and helpful. manner. Staff was friendly and helpful. More
Joseph and his companion service employee were incredibly nice and helpful. In fact so much so I will be bringing my car here now for a new windshield and future oil changes even those it is less convenient nice and helpful. In fact so much so I will be bringing my car here now for a new windshield and future oil changes even those it is less convenient for me because of the distance from my home compared to where I've previously had the car serviced. More
Bought a car through these guys a few weeks ago and it was an amazing experience. I had gone to a couple other dealerships earlier in the day and received nowhere near the customer service and attention t was an amazing experience. I had gone to a couple other dealerships earlier in the day and received nowhere near the customer service and attention that these guys offered. 10/10 thank you so much for working with me. More
Staff was friendly and helpful. Also fast service. I only had to wait an hour for an oil change and tire rotation. Also fast service. I only had to wait an hour for an oil change and tire rotation. More
Excellent professional service and the staff was helpful and willing to work with me on my finances. and willing to work with me on my finances. More