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Serra Volkswagen
Birmingham, AL
1,265 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,265 reviews
May 10, 2024
The service was professional. The work was done in less than two hours.. The waiting room was nice. The inspection was on point. The work was done in less than two hours.. The waiting room was nice. The inspection was on point. More
by alice.nance
Verified CustomerEmployees Worked With
May 09, 2024
The staff is so kind! They are very welcoming and make the wait easy! I definitely recommend here! They are very welcoming and make the wait easy! I definitely recommend here! More
by clara.long7203
May 09, 2024
Great friendly and professional prompt service and they explained everything that was done to mycar explained everything that was done to mycar More
by haleedja
May 07, 2024
The experience was good and my appointment was very quick and easy to schedule and was flexible . and easy to schedule and was flexible . More
by wilsonnidia81
Employees Worked With
May 06, 2024
Good customer service with consistent communication from the dealership. They fixed the issue at hand the dealership. They fixed the issue at hand More
by Lakeisha D
May 04, 2024
great service department quick scheduling and same day tire delivery and installation in under two hours tire delivery and installation in under two hours More
by cej95
Employees Worked With
May 04, 2024
Joe was very efficient and did inform us about our warranty being still valid. Thanks warranty being still valid. Thanks More
by TEK.RANDHAWA
May 03, 2024
The service is exceptional and it's always comfortable anytime I have an appointment scheduled anytime I have an appointment scheduled More
by deeharris692
May 03, 2024
great service work was kept up to date on the progress and estimate was spot on and estimate was spot on More
by SEYMOUR.DAVID
Employees Worked With
