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Serra Volkswagen

Birmingham, AL

4.4
1,332 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,332 reviews

January 21, 2019

Awesome “ Fantastic place, great customer service!” This dealership was top notch! Anthony went above and beyond to make sure I purchased the car I was most More

by pdionna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Alston, Erika Curlette, Kyle Towner
January 21, 2019

Very Satisfied We just had major repairs to our 2012 VW CC. The service center personnel were courteous, responsive, and very knowledgeable. They performed the repai More

by ataunton7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2019

Oil change My derives was wonderful and it didn’t even take long. They have great customer service and we’re happy to help me and I’m very greatful. I always com More

by lilmallorie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
January 15, 2019

Oil change and inspection Excellent customer service, didn’t have to wait long everyone was exceptional at the work they had done I would recommend everyone to go without a dou More

by bensonkeunta81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Venson Lavender, Brian Thompson
January 11, 2019

They never disappoint!!! I had service done back in October, but my dashboard lights started coming back on recently indicating something was wrong. They were very helpful and More

by fortun8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
January 10, 2019

Jones The staff was very attentive and professional. When entering an establishment and the staff acknowledges your presence there speak volume to know the More

by JONES533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rita Owens
January 04, 2019

Recall Perfect five star service thank you I will be back for my future service on my new car. everybody was very helpful and prompt. Thank you More

by amber205a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
January 03, 2019

70000 mile service Great service!! Applied a coupon for me. Greatly appreciated the thoughtfulness and will always return for service! Service was fast and the waiting a More

by SBENNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
January 01, 2019

Supberb staff and customer service. Per usual the customer service, as well as the courteous staff at Serra Volkswagen were par excellence! Both are superb in providing quality maintena More

by Willie'sVW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac (service technician), Kori Green
January 01, 2019

Great experience Everyone was able to help me get into a new car after having a lot of problems occur while trying to trade my old car in with them. Helped me get the More

by zaca09090919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javarez Collins
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