Serra Volkswagen

Great Service I went in with a problem that couldn't be identified right away but I told them I needed it fixed. They spent 3 hours trying to found out what the iss I went in with a problem that couldn't be identified right away but I told them I needed it fixed. They spent 3 hours trying to found out what the issue was. Then they fixed it, apologized for the wait and sent me on my way. More

Serra VW The folks at Serra are very nice, competent, and considerate. They jumped right on my issue and got me into a car to drive while my car was being serv The folks at Serra are very nice, competent, and considerate. They jumped right on my issue and got me into a car to drive while my car was being serviced in no time. More

Great Services I really appreciate the great customer service dedication and determination to make sure I have my car back in no time... I really love how fast thing I really appreciate the great customer service dedication and determination to make sure I have my car back in no time... I really love how fast things work More

Excellent Vannessa and the other service lady techs are easy to talk to and very knowledgeable....I love this service center...they always try to get me the bes Vannessa and the other service lady techs are easy to talk to and very knowledgeable....I love this service center...they always try to get me the best deal for my money...I will be back!! More

Very satisfied! My husband and I have being using Serra Volkswagen Service for years. The staff is friendly and helpful. They sincerely try to properly diagnose and f My husband and I have being using Serra Volkswagen Service for years. The staff is friendly and helpful. They sincerely try to properly diagnose and fix any issue we have accurately the first time. More

My service What can I say about my service..... It was Awesome!!!😉 Have no problems anything I bring my vehicle aways 100% great awesome work. Thank you to ever What can I say about my service..... It was Awesome!!!😉 Have no problems anything I bring my vehicle aways 100% great awesome work. Thank you to everyone!😊 More

Super Every body in the service department was super nice. They even took the time to pet my dog and tell me about the new VW Bus that you will present soon Every body in the service department was super nice. They even took the time to pet my dog and tell me about the new VW Bus that you will present soon ,so much so that I will be in line for one. Thanks More

Great Serra Nissan was very helpful for me to obtain a vehicle. Very polite and respectful. All of the staff was courteous and paid attention to my needs. Serra Nissan was very helpful for me to obtain a vehicle. Very polite and respectful. All of the staff was courteous and paid attention to my needs. More

A bit frustrating, but the service center folks rock! I am frustrated with my car. It is brand new and yet, it makes a creaking sound frequently while I am driving it. I wont likely purchase a Volkswage I am frustrated with my car. It is brand new and yet, it makes a creaking sound frequently while I am driving it. I wont likely purchase a Volkswagen ever again. However, the folks at the service center, including Kari, are so kind and patient and wonderful and helpful and thorough that it will make these next 3 years of my lease bearable. More

Bad customer care I have called for three days needing to speak financing and have been on hold 15 mins or more... I called and they took my name and said they would ca I have called for three days needing to speak financing and have been on hold 15 mins or more... I called and they took my name and said they would call me when someone in finance was free. No one ever called . Guess they don't care about us. Last Nissan I'll ever own. More