
Serra Volkswagen
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Quick and Friendly Service I came here for an oil change, they were great, they even fix a recall in my car (I din't know about it). The wait was short around 20 minutes, the pr I came here for an oil change, they were great, they even fix a recall in my car (I din't know about it). The wait was short around 20 minutes, the prices are good and didn't have any problem. I really like how friendly the personnel was with me. I really recommend this place. More
Greta service Great car lot ever one there is very nice and friendly go there to buy a great car and pricing good locate its always gushing there Great car lot ever one there is very nice and friendly go there to buy a great car and pricing good locate its always gushing there More
Replace heater core Service very good and all way very good. Work car always very good. Happy service and maintenance a Serra VW. Part department is very good. Service very good and all way very good. Work car always very good. Happy service and maintenance a Serra VW. Part department is very good. More
Very quick Super nice, friendly and in the top of customer service. I would highly recommend using and I will be back when time comes. Thanks for a great expe Super nice, friendly and in the top of customer service. I would highly recommend using and I will be back when time comes. Thanks for a great experience. More
Ease of sale I located the Golf on Serra's website so I began an online chat. I don't recall her name but she arranged for me to come to Serra VW the next. When I I located the Golf on Serra's website so I began an online chat. I don't recall her name but she arranged for me to come to Serra VW the next. When I arrived I was met by Timothy, the internet manager. From there I was introduced to Xavier, my salesman. We took the car for a test drive and I was sold. After the paperwork was completed signed I drove my 2014 Golf TDI home and loved every minute, still do. The personnel at Serra are professional, no pressure tactics, just let me make up my mind. To be honest, I was sold on the car on the internet. Thanks to the Serra Team, regards, Joe More
Outstanding Place of Business I had a awesome experience. They work every promptly. The building was nice and comfortable. Everyone greeted me with a smile. Happy with the service I had a awesome experience. They work every promptly. The building was nice and comfortable. Everyone greeted me with a smile. Happy with the service More
Great experience My service experience went extremely well. The work that was diagnosed was performed within the time period that was described. I was able to wait o My service experience went extremely well. The work that was diagnosed was performed within the time period that was described. I was able to wait on my vehicle ina comfortable waiting area. More
Very professional! Enjoyed working salesman repersentive. It’s true and positive .Couldn’t gone no where else for a 100 percent Nissan family. 79 Datsun. Nissan maxamiun 1993, 1991 Nissan pickup 5 speed, 200 It’s true and positive .Couldn’t gone no where else for a 100 percent Nissan family. 79 Datsun. Nissan maxamiun 1993, 1991 Nissan pickup 5 speed, 2005 Armando SE traded it for Armando LE last but Lease now 2017 murrano platinum. This is my statement We still in the family with professional people. More
Great, Everyone was extremely nice and helpful. Told me what was the problem with my Golf and fixed it in a timely manner. Will highly recommend to friends a Everyone was extremely nice and helpful. Told me what was the problem with my Golf and fixed it in a timely manner. Will highly recommend to friends and family. Thanks More
Great efficient service experience The staff was very helpful and the work was done efficiently and I was kept updated during the process. Highly recommended and I will continue to use The staff was very helpful and the work was done efficiently and I was kept updated during the process. Highly recommended and I will continue to use this service department for our Volkswagen. More