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Serra Volkswagen

Birmingham, AL

4.5
1,302 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,302 reviews

February 06, 2019

Quick and Friendly Service I came here for an oil change, they were great, they even fix a recall in my car (I din't know about it). The wait was short around 20 minutes, the pr More

by anaigabql
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
February 06, 2019

Greta service Great car lot ever one there is very nice and friendly go there to buy a great car and pricing good locate its always gushing there More

by NINARICHARDSON393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Thompson, Kyle Towner
February 06, 2019

Replace heater core Service very good and all way very good. Work car always very good. Happy service and maintenance a Serra VW. Part department is very good. More

by johnm.jarvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
January 30, 2019

Very quick Super nice, friendly and in the top of customer service. I would highly recommend using and I will be back when time comes. Thanks for a great expe More

by auburncdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 29, 2019

Ease of sale I located the Golf on Serra's website so I began an online chat. I don't recall her name but she arranged for me to come to Serra VW the next. When I More

by jjmarra2436
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy, internet sales, Xavier Johnson
January 28, 2019

Outstanding Place of Business I had a awesome experience. They work every promptly. The building was nice and comfortable. Everyone greeted me with a smile. Happy with the service More

by nikitacwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2019

Great experience My service experience went extremely well. The work that was diagnosed was performed within the time period that was described. I was able to wait o More

by donybasblhof23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
January 26, 2019

Very professional! Enjoyed working salesman repersentive. It’s true and positive .Couldn’t gone no where else for a 100 percent Nissan family. 79 Datsun. Nissan maxamiun 1993, 1991 Nissan pickup 5 speed, 200 More

by ebunnyjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Towner
January 25, 2019

Great, Everyone was extremely nice and helpful. Told me what was the problem with my Golf and fixed it in a timely manner. Will highly recommend to friends a More

by LYLEART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Erika Curlette
January 23, 2019

Great efficient service experience The staff was very helpful and the work was done efficiently and I was kept updated during the process. Highly recommended and I will continue to use More

by donybasblhof23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
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