Serra Volkswagen
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Parts order Had to order parts for a 2001 jetta couldnt find it anywhere. Daniel the Parts manager was able to find them and had them in stock he took military di Had to order parts for a 2001 jetta couldnt find it anywhere. Daniel the Parts manager was able to find them and had them in stock he took military discounts and made the process quick and easy and didnt upcharge like most other places More
Great customer service and the wait time was not too long. Great service and I will be back. The location is a little difficult to find but the GPS was helpful. This is my first Volkswagen and so far I’m pleas Great service and I will be back. The location is a little difficult to find but the GPS was helpful. This is my first Volkswagen and so far I’m pleased. More
Very friendly It is hard to find good people hard working people and caring and I appreciate the business and the friendship and is smiling faces and working with m It is hard to find good people hard working people and caring and I appreciate the business and the friendship and is smiling faces and working with my schedule More
Transmission scheduled maintenance Made an appointment for transmission scheduled maintenance at the 100k mark, got there for my appointment, went right in and right out. Everyone is g Made an appointment for transmission scheduled maintenance at the 100k mark, got there for my appointment, went right in and right out. Everyone is great as always!!! More
Good experience I enjoyed the experience. I also enjoyed the car that I have purchased. I would definitely recommend the dealership, sales person, and the vehicle to I enjoyed the experience. I also enjoyed the car that I have purchased. I would definitely recommend the dealership, sales person, and the vehicle to other buyers. More
Anthony and Jasmine was awesome excellent customer service. I gave 5 stars because the experience was amazing an the dealers were awesome.. They got me into a car an i was happy I thank the dealership an your I gave 5 stars because the experience was amazing an the dealers were awesome.. They got me into a car an i was happy I thank the dealership an your team. More
Amazing Service Department Dealt with Raylinn in Service. This was my first time ever doing business with Serra Nissan. Very friendly, kind, and on top of things! Went over ever Dealt with Raylinn in Service. This was my first time ever doing business with Serra Nissan. Very friendly, kind, and on top of things! Went over every detail on my vehicle and told me what was needed and not needed on my car. Did not try to sell me something that wasn’t needed! Clean facility, organized, overall great Dervice Department and great Service Advisor! Will be back for sure!! More
Very good Very friendly and give helpfully and letting you know what need service on our truck. Good service department . did not purchase a vehicle and service Very friendly and give helpfully and letting you know what need service on our truck. Good service department . did not purchase a vehicle and service More
Serra Nissan Employees The employees at Nissan were nice and helpful I do not have anything else to say, just keep up the good work and please do not change. The employees at Nissan were nice and helpful I do not have anything else to say, just keep up the good work and please do not change. More
Knowledgeable staff and aims to please! Waiting on your car is nerve wrecking enough, but the staff was awesome and to the point whether the news is good or bad. Prompt results and good snac Waiting on your car is nerve wrecking enough, but the staff was awesome and to the point whether the news is good or bad. Prompt results and good snacks! More