Serra Volkswagen

Repairs Dropped my car off for repairs pertaining to the particulate filter and a few other things that disabled my transportation for a short time. In two an Dropped my car off for repairs pertaining to the particulate filter and a few other things that disabled my transportation for a short time. In two and a half days my car was ready for pickup. Warning lights that were present before was made certain to not reappear after test driving the vehicle a few times by the servicer. To my delight, everything was covered under warranty. As I turned over the engine my Volkswagen sounded like it did when I initially bought it "strong". More

Very friendly and helpful Very friendly reasonable price and job completed same day. Would recommend and definitely coming back for future service. I was suprised because I alw Very friendly reasonable price and job completed same day. Would recommend and definitely coming back for future service. I was suprised because I always heard going to a dealership for service was expensive. More

Oil change While getting my oil changes they saw that I needed a new battery as well. I was satisfied with my service and will be back. While getting my oil changes they saw that I needed a new battery as well. I was satisfied with my service and will be back. More

Long but good experience I took my car to this service shop. It took a month but it was due to ordering parts and other issues. They worked awesome with me helped me and gave I took my car to this service shop. It took a month but it was due to ordering parts and other issues. They worked awesome with me helped me and gave me a loaner car. More

Awesome set Service was fast and friendly. Did not charge to fix headlight. Check brake pads and have recommended new ones and gave price on the service. Service was fast and friendly. Did not charge to fix headlight. Check brake pads and have recommended new ones and gave price on the service. More

Prompt service! We were early for our appointment yet we did not have to wait very long for the service to be completed. What a relief to be treated so nice. Very f We were early for our appointment yet we did not have to wait very long for the service to be completed. What a relief to be treated so nice. Very friendly. More

Customer first The customer service was nice, fast and professional. They made sure all my needs were met and went over and beyond to make sure that i was satisfied. The customer service was nice, fast and professional. They made sure all my needs were met and went over and beyond to make sure that i was satisfied. More

Service review The service provided was wonderful. Always pleasant and quick. I would recommend getting service here, although the price was a little steep the servi The service provided was wonderful. Always pleasant and quick. I would recommend getting service here, although the price was a little steep the service was great overall. More

Serra Volkswagen got my car in for service at closing Serra called me monday to pick up a loaner car to use. Very professional and courteous. My car was fixed correctly and in a timely manner. Serra called me monday to pick up a loaner car to use. Very professional and courteous. My car was fixed correctly and in a timely manner. More

Ten years down the drain... I really don’t have any good works for Raylinn calling minutes before she clocks out for the day. I call you at 10 am and you give me an update at the I really don’t have any good works for Raylinn calling minutes before she clocks out for the day. I call you at 10 am and you give me an update at the last minute. I was told to pick my car up but the check engine light was still on so now leave it but never offered a courtesy car. She was lying so she said the light was on when I came in for the oil change....it wasn’t. Scott was talking to me like I was stupid and wasn’t listening to reason. I’m glad I took my car where I should’ve taken it in the first place. My new oil changes will be seventeen dollars and the servixe is always good. And the light On the right side that I stated was new was working. It is not nice to try and beat people out of me. I knew the light worked but your techs didn’t have a clue but it was going to cost me more money. Good bye!!! More