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Serra Volkswagen

Birmingham, AL

4.5
1,290 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,290 reviews

April 09, 2019

Oil Change Everyone was very friendly and thorough. I appreciate that because not too many places will be as friendly as they are. Loved it! Thanks to Josh. More

by LEAHWALCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2019

Great! My experience was great! Jasmine did everything she could to ensure i left with a satisfactory vehicle and i did! The dealership was also very accommo More

by lashae.fuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Brown
April 05, 2019

Usually great, but I had a slight hiccup I’ve gone here before on several occasions. For some reason the price of oil “went up” and I was not notified before hand. When I questioned the price More

by kiaraross364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 02, 2019

Haven't been to the dealer in a long time.. And I also haven't been both the knowledge and professionalism that I was greeted with there. My business has been earned. And here are a few more wor More

by necronomikyle666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2019

Perfect 10 Across the Board! I can tell you the service was excellent and fast! I really have nothing else to say but thank you so much for the great experience! More

by tobiassharp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rita Owens
April 01, 2019

Great service . Went above my expectations. I got my first service free and the next one will be also. I can also get my 3rd and 4th service discounted. More

by ginaferguson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell. Nate Schuster
April 01, 2019

Oil Change Services was done in a timely manner. She gave me a set time and my car was ready within that time. Got a good deal on services as well. More

by LEELEI80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
April 01, 2019

Good service They are very polite and very understanding and they really tried to work with you so you can get out of there with a new car. I really appreciate my More

by hudsonalexis02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Venson Lavender
March 30, 2019

Time wise Great and efficient. Friendly staff, clean facilities, nice play area for children and snacks and tv for adults. Keep up the great work and thank you More

by stormi_boddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rita Owens
March 30, 2019

Good working people, amazing customer service They attended you well and asked and checked up on you to make sure you were doing fine, greeted you in a nice way friendly. More

by BARTOLOMENDOZA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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