Serra Volkswagen
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,229 reviews
Very quick Super nice, friendly and in the top of customer service. I would highly recommend using and I will be back when time comes. Thanks for a great expe Super nice, friendly and in the top of customer service. I would highly recommend using and I will be back when time comes. Thanks for a great experience. More
Ease of sale I located the Golf on Serra's website so I began an online chat. I don't recall her name but she arranged for me to come to Serra VW the next. When I I located the Golf on Serra's website so I began an online chat. I don't recall her name but she arranged for me to come to Serra VW the next. When I arrived I was met by Timothy, the internet manager. From there I was introduced to Xavier, my salesman. We took the car for a test drive and I was sold. After the paperwork was completed signed I drove my 2014 Golf TDI home and loved every minute, still do. The personnel at Serra are professional, no pressure tactics, just let me make up my mind. To be honest, I was sold on the car on the internet. Thanks to the Serra Team, regards, Joe More
Outstanding Place of Business I had a awesome experience. They work every promptly. The building was nice and comfortable. Everyone greeted me with a smile. Happy with the service I had a awesome experience. They work every promptly. The building was nice and comfortable. Everyone greeted me with a smile. Happy with the service More
Great experience My service experience went extremely well. The work that was diagnosed was performed within the time period that was described. I was able to wait o My service experience went extremely well. The work that was diagnosed was performed within the time period that was described. I was able to wait on my vehicle ina comfortable waiting area. More
Very professional! Enjoyed working salesman repersentive. It’s true and positive .Couldn’t gone no where else for a 100 percent Nissan family. 79 Datsun. Nissan maxamiun 1993, 1991 Nissan pickup 5 speed, 200 It’s true and positive .Couldn’t gone no where else for a 100 percent Nissan family. 79 Datsun. Nissan maxamiun 1993, 1991 Nissan pickup 5 speed, 2005 Armando SE traded it for Armando LE last but Lease now 2017 murrano platinum. This is my statement We still in the family with professional people. More
Great, Everyone was extremely nice and helpful. Told me what was the problem with my Golf and fixed it in a timely manner. Will highly recommend to friends a Everyone was extremely nice and helpful. Told me what was the problem with my Golf and fixed it in a timely manner. Will highly recommend to friends and family. Thanks More
Great efficient service experience The staff was very helpful and the work was done efficiently and I was kept updated during the process. Highly recommended and I will continue to use The staff was very helpful and the work was done efficiently and I was kept updated during the process. Highly recommended and I will continue to use this service department for our Volkswagen. More
Very Satisfied We just had major repairs to our 2012 VW CC. The service center personnel were courteous, responsive, and very knowledgeable. They performed the repai We just had major repairs to our 2012 VW CC. The service center personnel were courteous, responsive, and very knowledgeable. They performed the repairs timely and at a fair price. More
Awesome “ Fantastic place, great customer service!” This dealership was top notch! Anthony went above and beyond to make sure I purchased the car I was most “ Fantastic place, great customer service!” This dealership was top notch! Anthony went above and beyond to make sure I purchased the car I was most comfortable with. (Black color Not White🙌🏽)He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Serra Nissan (Anthony in particular) to anyone who is looking for a new or used vehicle. More
Oil change My derives was wonderful and it didn’t even take long. They have great customer service and we’re happy to help me and I’m very greatful. I always com My derives was wonderful and it didn’t even take long. They have great customer service and we’re happy to help me and I’m very greatful. I always come here because I know my car will fill much better. More