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Serra Volkswagen

Birmingham, AL

4.5
1,291 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,291 reviews

August 12, 2019

My experience was “SUPERB”. I give them a Five Stars on the Timely Matter, getting you in and out. The Smiles on their faces. And the friendly vConversations. Thanks so much. More

by vzkfields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius in service , Kori Green
August 12, 2019

Great service Serra Volkswagen employees are always very helpful and nice. I was in and out getting a recall done. I always use Serra Volkswagen for all my vehicles More

by vanessawhite880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
August 07, 2019

Great service Friendly staff, and the service was quick. They did everything they said would do.The waiting room is also comfortable if you have to stay and wait More

by ROBLOW1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Johnson, Venson Lavender
August 06, 2019

Dealership experience Great experience at Serra Volkswagen.I would like to thank all of the consultants at Serra Volkswagen for a tremendous job on purchasing me a car. More

by Shaundradancy35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faishon, Kyle Towner, Mortimer Virves
August 06, 2019

Great Experience People are courteous and they deliver great results in a timely fashion. They provide a nice comfortable atmosphere while you wait. I would recommend More

by kristyvann7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Brian Thompson, Stephanie Ayala
August 04, 2019

Prompt service I came in to have my car looked at because it was jumping. They rode with my husband until they could figure out what was wrong. They gave him a thoro More

by wareagleash0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 02, 2019

Recall and warranty I came in two different times this week. Once for a recall and the second for what ended up being a warranty issue. Both times the service was quick a More

by matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
July 31, 2019

Staff is always excellent in their professionalism Serra Volkswagen has always been a top notch dealership in sales and service. Kori and Joshua, are very knowledgeable in their job. Straight 10's the More

by bstringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
July 30, 2019

Good Customer Service The service department has wonderful customer service!! They seem to care about their customers. They, also, want to be sure that their customers ar More

by vickilhowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry, but I do not remember any names, everyone was friendly and helpful!
July 29, 2019

very excellent the service was excellent, sale person was kind and thoughtful the place was clean coffee was good popcorn great everything was up to standard very pr More

by theresss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Xavier Johnson
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