Serra Volkswagen

Great Quick and precise Repaired the loose screw on the door without placing a request... Completed the job in a timely manner Will return for future Quick and precise Repaired the loose screw on the door without placing a request... Completed the job in a timely manner Will return for future purpose 😉 More

good job great work Service team continue to exceed my expectations whenever I bring my vehicle to this location. Wait times are within acceptable time frames great work Service team continue to exceed my expectations whenever I bring my vehicle to this location. Wait times are within acceptable time frames and waiting area us clean. The people are nice and professional. Service doesn't try to over charge for repairs and inform you of what could be going on or is going on with your vehicle. More

Accurate Diagnosis and No Hassle Warranty Fix After a different VW dealer wanted to charge over $100 just to read the CEL code, we took our vehicle here. They accurately diagnosed the issue, c After a different VW dealer wanted to charge over $100 just to read the CEL code, we took our vehicle here. They accurately diagnosed the issue, confirmed it was covered under the extended VW warranty, provided a free loaner vehicle and got the repair done in a timely manner with no surprises! More

Great experience Took care of my recalls in a timely manner service writer made me feel important and that it was their pleasure to service my car. Took care of my recalls in a timely manner service writer made me feel important and that it was their pleasure to service my car. More

Great customer service experience Service team continue to exceed my expectations whenever I bring my vehicle to this location. Wait times are within acceptable time frames and waitin Service team continue to exceed my expectations whenever I bring my vehicle to this location. Wait times are within acceptable time frames and waiting area us clean. The people are nice and professional. Service doesnt try to over charge for repairs and inform you of what could be going on or is going on with your vehicle. More

Love this group Great group of people who worked super hard together in order for me to walk out with the car that I wanted on the same day! I will always do business Great group of people who worked super hard together in order for me to walk out with the car that I wanted on the same day! I will always do business with this crew and recommend them to anyo e More

Amazing They were the best service I ever had. They even helped me by going above and beyond to find me a renta car when I needed it the most They were the best service I ever had. They even helped me by going above and beyond to find me a renta car when I needed it the most More

HIGHLY RECOMMEND I urgently needed a car and only had less than a week left to get one. After going from dealership to dealership, I came to Serra with very little hop I urgently needed a car and only had less than a week left to get one. After going from dealership to dealership, I came to Serra with very little hope, thinking that I wouldn’t get a approved, but I thought it was worth a try. I worked with Anthony and he was very kind. With the help of Kyle, they made it shake and I got my car!! They definitely did all they could to make sure that I was satisfied with my purchase. I highly recommend to anyone who is looking to purchase a car. Very kind, considerate, and patient people. More

Car sales Great place to car shop. Loved my experience with everyone. I puke definitely recommend others to come car shopping here. So, thanks again for all the Great place to car shop. Loved my experience with everyone. I puke definitely recommend others to come car shopping here. So, thanks again for all the help. More

Warranty work I came in for a service to figure out why my horn and all the controls on the steering wheel stopped working. The service department diagnosed it as I came in for a service to figure out why my horn and all the controls on the steering wheel stopped working. The service department diagnosed it as a faulty clock spring.. They checked and had the part in stock and replaced in about 2 hours. It was all covered under the warranty. Everything went as smoothly as possible and was fixed at no cost to me. More