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Serra Volkswagen

Birmingham, AL

4.5
1,291 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,291 reviews

September 13, 2019

Fix air bag light Gray people! Friendly environment!grayt counter service!i thing this friendly people are here to stay I wouldtytake my car any other place to have any More

by gomezusiel74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Sykes
September 13, 2019

Great service! The workers were so kind! The service was quick, I had an appointment at 11, and showed up at 10:45, and they had me out by 12. Corey, the front desk More

by Aaryan Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxine, & Corey
September 11, 2019

Service department Because of the care and friendly people they have working there. Ask if I had any questions. Showed me where to wait, offered me something to drink an More

by janicebroom1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Anthony Alston
September 10, 2019

Amazing Jasmine was very very helpful and polite was straight to the point effective and I was in a new car in no time i I highly recommended that you very th More

by watkins.darnicia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kori Green, Jasmine Brown
September 09, 2019

friendly and quick service the service staff gave us good information about our vehicle. the service was very quick ~1 hour for a 0,000 mi service including 100 point inspection More

by elroyaguiar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
September 09, 2019

it was a friendly and a great team work of people helping us The salesman and the sales professional was very kind and nice to us .And, she really help us get through to get the vehicle we wanted . Ms. Bolgee wh More

by tanyabrassfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Brown, Venson Lavender
September 05, 2019

Great customer service! We had a great experience with the service department. The staff were professional and courteous. They were accommodating to our needs and got the rep More

by tiffanywagnon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
September 05, 2019

Efficient There service was quick and they also communicated with you as to how to keep your car running good. They were friendly and just as concerned about my More

by robertdhoward73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Jasmine Brown, Rita Owens, Jeremiah Perryman
September 04, 2019

Great service I like the end out time great people that take care of your car great clean place good wait area nice in clean place great prices More

by pompey.taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rita Owens
September 03, 2019

Oil and filter change Is a good place . Have a good service. I am recommend this place .the employer work in this Dealer is very good .thank for change the oil and filter More

by margarita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell and James Wilson.
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