Serra Volkswagen

Very good service I took my 2007 Nissan Quest to the Nissan Service center. The problem was fixed and I am very satisfied with the service. However, the prices were q I took my 2007 Nissan Quest to the Nissan Service center. The problem was fixed and I am very satisfied with the service. However, the prices were quite high. For example, the part online sold for an average of $45. Theirs was $190 and the labor to install the part was $290. The part that was replaced is inside the air filter canister, so I could have replaced the part at any oil change place for a lot cheaper. More

Service The staff is very friendly but the prices of service are ridiculous. I wish they would send out coupons when it’s time for my car to get serviced but The staff is very friendly but the prices of service are ridiculous. I wish they would send out coupons when it’s time for my car to get serviced but they always manage to send them out when my car doesn’t need to be serviced. More

Super Very good work high quality good service I would recommend there car service to any vw customer thanks again for the hard work and experience of it... Very good work high quality good service I would recommend there car service to any vw customer thanks again for the hard work and experience of it... More

Awesome! I thought it was impossible for me to be put in a car. They made that happen for me in no time! I have absolutely no regrets! I love my car! And the I thought it was impossible for me to be put in a car. They made that happen for me in no time! I have absolutely no regrets! I love my car! And the service center was amazing on my last visit! More

Excellent customer service The service advisor was very honest and helpful with assessing the actual problem of my car. He advised me on alternative ways to fix my car to save m The service advisor was very honest and helpful with assessing the actual problem of my car. He advised me on alternative ways to fix my car to save money. I was very pleased to learn it was just a minor problem to be fixed. More

Excellent work and attention to detail with great focus Great job on keeping the customer up to date on the process of changing my sunshade and getting my oil changed. Parts department was easy to work wit Great job on keeping the customer up to date on the process of changing my sunshade and getting my oil changed. Parts department was easy to work with and called when part was ready to be installed. More

Service Review I had a great experience at Serra Nissan, 1500 Center Point Pkwy, Birmingham, AL 35215. I was advised to come back at 3pm on a Saturday afternoon and I had a great experience at Serra Nissan, 1500 Center Point Pkwy, Birmingham, AL 35215. I was advised to come back at 3pm on a Saturday afternoon and it only took an hour to have my car serviced although they were busy. More

Awesome The staff is great, my experience is great and I would definitely go back . I would recommend them to everyone. However, I don't like having limits on The staff is great, my experience is great and I would definitely go back . I would recommend them to everyone. However, I don't like having limits on this review. More

Brandon was great We had a wonderful buying experience. We were on the lot and leaving with our new Passat in about 2.5 hours. Our salesperson, Brandon, we the BEST!! We had a wonderful buying experience. We were on the lot and leaving with our new Passat in about 2.5 hours. Our salesperson, Brandon, we the BEST!! More

Great service I bought my Jetta used and needed to take it in for service, and figured it would be best to take it to a Volkswagen dealership as they would definite I bought my Jetta used and needed to take it in for service, and figured it would be best to take it to a Volkswagen dealership as they would definitely be familiar with working on VW vehicles. I liked that I was able to schedule a service appointment online and immediately get a cost estimate. I got stuck at work and arrived very late to my appointment, and the Serra VW service staff graciously honored my appointment and were very pleasant about it. They did the exact services that I asked for and didn't try to upsell me on anything I didn't want or need. I really appreciated being able to wait in the air conditioned customer lounge and enjoy complimentary WiFi and cold bottled water on such a hot summer day. The service was quick, and they even automatically applied a discount for my oil change so the cost was lower than the original estimate. I was impressed with Serra Volkswagen and will continue to come here for service. More