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Serra Volkswagen

Birmingham, AL

4.5
1,292 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,292 reviews

November 18, 2019

Efficient and fixed Good service and fast part order. They installed it quickly . I am a little annoyed that replacing the running light was so complicated. VW needs to t More

by dreamonkdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
November 18, 2019

The Experience was great Pleased with the service and it was in a timely manner. Feel confident if I have any other issues, it will also be handled in a timely and professiona More

by fayebaby50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Johnson
November 15, 2019

wonderful service I had my oil changed and the service was fantastic! I appreciate all oboe the staff being so helpful ! They know how to help their clients receive the More

by oolyooly7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
November 14, 2019

Super nice Every time I come here everyone is super nice to me..much better than the one I orginally went to in Sylacauga .. I'm much happier at this one in cent More

by doriturner44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
November 13, 2019

Great service They people were very helpful and friendly. They answer all my questions and I would recommend them to all my family and friends. Fast service More

by charmainewilliams16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred, Kori Green
November 12, 2019

"I CAME IN FOR SERVICE AND RECALL" I brought my 2018 Tiguan for it's first service appointment and to check for recall notice. Kori greeted me with a smile. When the work.was completed More

by Doliver1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
November 12, 2019

Great experience Got me in quickly despite me being late due to traffic. Service was completed in about half an hour—much quicker than I expected. I was greeted very More

by JODYHERRIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxine, Kori Green
November 11, 2019

getting a new car it was a wonderful experience for my family.. it took awhile to get approved but it was worth the wait and staff was friendly and had awesome refreshm More

by martinezkim1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kyle Towner
November 11, 2019

Excellent service Dropped car off to get service,and it was ready in about 2 hrs. The drop off service was very convient,since I had other things I had to do. More

by Penny76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
November 11, 2019

Great Customer Service I went there for the second time to get an oil change, they were super friendly, really like their staff. The service was done fast. I really like thi More

by anaigabql
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front Lady at Service Office - She was great!
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