Serra Volkswagen

Recall Service Staff was very friendly. Free coffee and bottled water. Comfortable lounge with TV although limited channels. There is nothing close by so don't come Staff was very friendly. Free coffee and bottled water. Comfortable lounge with TV although limited channels. There is nothing close by so don't come hungry unless you like vending machine snacks. More

Service & professionalism The service was prompt and professional. The attendant greeted me with a smile and made me feel appreciated. The service was completed in a timely man The service was prompt and professional. The attendant greeted me with a smile and made me feel appreciated. The service was completed in a timely manner. More

My experience was fast and informative. My experience was quick, to the point, and informative. I had just gotten off work from a 12 hour shift and I wasn't there long at all. The staff is My experience was quick, to the point, and informative. I had just gotten off work from a 12 hour shift and I wasn't there long at all. The staff is always friendly. More

Oil Change on “CeCil” - my cars name Good job. Quick and effective. Please consider updating customer waiting are! Furniture is atrocious and worn out! It is a small area and needs a ne Good job. Quick and effective. Please consider updating customer waiting are! Furniture is atrocious and worn out! It is a small area and needs a new redo!! More

Wreck VW Did a great job !! This is when we really need help! Just wish we lived closer. Sorry that the insurance Company took repair out our hands and scrap t Did a great job !! This is when we really need help! Just wish we lived closer. Sorry that the insurance Company took repair out our hands and scrap the car. More

Thanks Serra, very helpful with their service! Very helpful, any question I asked it was answered and showed me anything I needed to know about my vehicle, thank you all very much for the experienc Very helpful, any question I asked it was answered and showed me anything I needed to know about my vehicle, thank you all very much for the experience! More

Overall experience I have dealt with this dealership in the past and they continue to provide excellent service over and over Xavier, Jeremey and Curtis were great I have dealt with this dealership in the past and they continue to provide excellent service over and over Xavier, Jeremey and Curtis were great to work with More

Great Service! This is a great service department. The people are very sincere and helpful. Danny Mitchell is the best! I also like their waiting area and the prem This is a great service department. The people are very sincere and helpful. Danny Mitchell is the best! I also like their waiting area and the premium snacks. More

Fast and accurate service Serra Volkswagen has always been really easy to make appointments with. I am a college student from out of state and was trying to find a good service Serra Volkswagen has always been really easy to make appointments with. I am a college student from out of state and was trying to find a good service location for my passat. When i heard about Serra, i was nervous because i live in tuscaloosa and its not the shortest drive. But Serra Volkswagen has made it simple and easy, and everything is transparent. Service is quick yet accurate and my car is able to get back on the road with no problems. More

Service review Service was great! Serra Nissan is the only place I will take my car! Great costumer service. I enjoy the people and the free snacks!!! Service was great! Serra Nissan is the only place I will take my car! Great costumer service. I enjoy the people and the free snacks!!! More