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Serra Volkswagen

Birmingham, AL

4.5
1,236 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,236 reviews

November 18, 2024

I have taken a couple cars to this dealership and they always do a good job. More

by korey752
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

I love it. The service the employees everything is A1. My car is a really good gas saver too. More

by HINTONPATRICIA50
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex I don't remember his last name.
November 14, 2024

So pleasant and helpful. The whole repair process was effortless! Joe was great to work with! More

by jen1130rn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joe
November 13, 2024

Great customer services! Keep up the good work. Xxxxxxx xxxxxxx. Xoxoxoxo. Xoxoxoxo. Xxxxx. Xxxx Xoxo More

by katricia.coach
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Kept the car for 24hrs. And did not diagnose nor they call. I was without a vehicle. I spent over 4000.00 dollars and the car is much worse than when I came in. The big prob More

by MAPGUICE
Service Price Transparency
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Service Time
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Recommend Dealer
No
Employees Worked With
I don’t know their names in the service department.
November 10, 2024

I did not receive a report of items that might need attention. One light on my dash board still on no one said addressed it nor was it turned off. More

by D Johnson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Scott Fuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

The team has always been informative to what any of my issues or concerns have been. Stright forward. This last visit was for an oil change I had prescheduled. I was in and out with in 30-45 minutes. More

by afowler4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone who is at the service department front desk when you walk in.
November 05, 2024

Serra Volkswagen is a good company the service is ggod and the people are nice More

by charityb24.cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

I am thankful and blessed to say u guys have worked with me through thick and thin I am very thankful has the best payment arrangements and easy access I appreciate u guys love always ‘Destiney & Anthony More

by jdestiney144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

I had to visit service 2 times. I took my car because the door locks were not working correctly and I also thought there might be an electrical problem. On the way there the first d More

by jpruett0208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe ? At the desk inside the service department.
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