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Serra Volkswagen
Birmingham, AL
1,445 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,445 reviews
December 26, 2025
The people are always friendly whenever I go to get my vehicle serviced, and it’s always done in a timely manner. vehicle serviced, and it’s always done in a timely manner. More
by hrico96
Verified Customer
December 25, 2025
They had fast Service. The lady was very nice at the desk.the service technician was very nice The lady was very nice at the desk.the service technician was very nice More
by patriciaburrell6
December 18, 2025
Customer service was great and the time in. Completing the task was great so all in all I’ll recommend to others to come to Serra Volkswagen Completing the task was great so all in all I’ll recommend to others to come to Serra Volkswagen More
by priscillacotton51
Employees Worked With
December 17, 2025
The staff is always friendly and knowledgeable about the services that I may need and any products I inquire about! services that I may need and any products I inquire about! More
by yakimaqb77
December 12, 2025
Employees were very polite and greeted you with a smile. Very professional and very thorough. Very professional and very thorough. More
by Frankie.daniel35
Employees Worked With
December 11, 2025
It was a good experience checking the new Tiguan and the Atlas, I was looking more space for my family and they offered me tha Atlas, Thanks Atlas, I was looking more space for my family and they offered me tha Atlas, Thanks More
by efrain.negrete
December 10, 2025
The customer service is very good and the lady there was very friendly and helpful. was very friendly and helpful. More
by enawesome4@gmail.com
Employees Worked With
December 09, 2025
I brought my truck in to get and oil change and tire rotation. Amanda help me and keep my updated with everything going on with my vehicle. She gave excellent customer service. rotation. Amanda help me and keep my updated with everything going on with my vehicle. She gave excellent customer service. More
by drewdebter
Employees Worked With
