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Serra Volkswagen
Birmingham, AL
1,262 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,262 reviews
January 05, 2025
Joe is the best service advisor ever. Services I requested but didn’t need? Joe let me know! Services I needed? Joe got them done! Couldn’t be happier or more satisfied. Maybe one day I’l Services I requested but didn’t need? Joe let me know! Services I needed? Joe got them done! Couldn’t be happier or more satisfied. Maybe one day I’ll be able to bring my car in for just an oil change. More
by Steve
Verified Customer
December 27, 2024
They were able to work me in quickly and ran a diagnostic test on a car I was looking to buy. test on a car I was looking to buy. More
by heyjudy99
December 27, 2024
Great service. Thank you Serra Volkswagen. Not sure why there is a 15 word minimum, but thanks for the good service. Thank you Serra Volkswagen. Not sure why there is a 15 word minimum, but thanks for the good service. More
by noah.kinnell
December 26, 2024
Great workmanship, Great customer service, True professionals, Love the clean restrooms. Have to recommend Loved our experience! professionals, Love the clean restrooms. Have to recommend Loved our experience! More
by milesdm77
December 26, 2024
Always get a great deal. Curtis, Xavier and Whitney did everything they could to earn our business!! Curtis, Xavier and Whitney did everything they could to earn our business!! More
by clintjustic
December 12, 2024
It was easy to schedule an oil change appointment. Immediate availability. There is a waiting area with a tv to keep my child entertained while I am getting the car serviced. Immediate availability. There is a waiting area with a tv to keep my child entertained while I am getting the car serviced. More
by megan.dfelder
Employees Worked With
Nance
