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Serra Volkswagen
Birmingham, AL
1,375 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,375 reviews
July 31, 2025
Great people great customer service everything was just great I really proud that I got my vehicle from you guys great I really proud that I got my vehicle from you guys More
by andrealthomas0545.at
Verified Customer
July 30, 2025
Serra Volkswagen fit me in to fix my car when there were no appointments available online. They are friendly and were able to repair my car in time for me to use it when I needed. no appointments available online. They are friendly and were able to repair my car in time for me to use it when I needed. More
by micheline.parkey
July 28, 2025
They handle stuff at a fast pace they very sweet I really appreciate everything they do appreciate everything they do More
by millershun24
Employees Worked With
July 24, 2025
I had a great experience with the service department. From the moment I arrived, the staff was friendly, professional, and efficient. They took the time to clearly explain what was needed and kept me inf From the moment I arrived, the staff was friendly, professional, and efficient. They took the time to clearly explain what was needed and kept me informed throughout the process. My car was serviced in a timely manner.I truly appreciated their attention to detail and excellent customer service. I’ll definitely be returning for future maintenance. More
by uwn87.un
Employees Worked With
July 17, 2025
Good service. Appreciate the quick service time and friendly staff. Thank you thank you thank you Appreciate the quick service time and friendly staff. Thank you thank you thank you More
by burrowalicia
Employees Worked With
July 14, 2025
Had a great experience buying a truck there. Salesman was patient and not overbearing and a pleasure to do business with. Thank you Salesman was patient and not overbearing and a pleasure to do business with. Thank you More
by greenhealth73
July 12, 2025
Was quickest oil change I’ve ever had. Was there about 45 minutes Way to go!! Was there about 45 minutes Way to go!! More
by MWLENTZ52
Employees Worked With
July 10, 2025
The service manager and the other girl at the desk were fantastic. Very professional and the place was busy. Great customer service. fantastic. Very professional and the place was busy. Great customer service. More
by newwoman1966
July 09, 2025
My oil light came back on in they fix it right away did not take long at all not take long at all More
by andreal
