Serra Trussville Kia - Service Center

Service The service employees helped me find an economical tire and gave me an additional discount for my military service. I am extremely happy with them. The service employees helped me find an economical tire and gave me an additional discount for my military service. I am extremely happy with them. More

Quick and friendly service The front desk greeted me with a smile and I was headed home within an hour. Great jive and friendly service is why I drive past other Kia dealerships The front desk greeted me with a smile and I was headed home within an hour. Great jive and friendly service is why I drive past other Kia dealerships. More

Painless!! Such good care in a comfortable environment. Frankie was busy, but made sure I was informed on the progress and invited me to indulge in snacks and fr Such good care in a comfortable environment. Frankie was busy, but made sure I was informed on the progress and invited me to indulge in snacks and free WiFi, big screen tv, and made me feel like I was his only customer. I must comment that the restroom was so clean. Honored a coupon for this maintenance service also, so I got a great deal! I’ve never enjoyed waiting in a dealership more. More

Friendly and fast Very Good service ,would recommend to any one,because we really liked the service . We will let our family know how good are service was Very Good service ,would recommend to any one,because we really liked the service . We will let our family know how good are service was More

Quality service Called last minute to get an oil change appointment & was able to be fit in. Frank met me at the portico & immediately received my vehicle. We d Called last minute to get an oil change appointment & was able to be fit in. Frank met me at the portico & immediately received my vehicle. We discussed assistance with setting up my cell phone to sync with the veh and he attempted the action. I was offered snacks& beverages while I waited in a comfortable, clean area& within 35 minutes I was returned my vehicle. More

Great! It came time for to get and oil change for my 2019 Kia Optima. Since I bought the car New at Serra Kia Trussville, I had a complementary oil change. T It came time for to get and oil change for my 2019 Kia Optima. Since I bought the car New at Serra Kia Trussville, I had a complementary oil change. The sevice was great and Frankie went over all the paperwork with me. More

Great customer service The service was excellent, they had my oil changed, filters changed, rotated my tires all in less than an hour. Did an overall inspection of my vehicl The service was excellent, they had my oil changed, filters changed, rotated my tires all in less than an hour. Did an overall inspection of my vehicle and told me what I needed to have done, also gave me an estimate for the service I still need to have done. Pleasant and friendly and not pushy. More

Great Service Frankie always handles my issues quickly and efficiently. The workspace in the waiting area is a great asset and is always well stocked with drinks a Frankie always handles my issues quickly and efficiently. The workspace in the waiting area is a great asset and is always well stocked with drinks and snacks. More

WONDERFUL SERVICE! I brought my kia soul into service as a new customer. I called in first to get a price quote and the price difference was astounding. Riverchase wante I brought my kia soul into service as a new customer. I called in first to get a price quote and the price difference was astounding. Riverchase wanted to charge me way more for the work performed. I have had horrible customer service at other dealerships so my expectations were not high at all. Frankie was amazing, kept me updated and had my car finished before I asked for it back. I will definitely be coming back! More

Excellent Service I've been to other dealerships for service prior to using this dealership. This location is a little further of a drive from my house, but it is well I've been to other dealerships for service prior to using this dealership. This location is a little further of a drive from my house, but it is well worth it! Hands down the best customer service I have experienced. Everyone is polite and they do their job well. They keep you updated on the progress and they make sure your time is not wasted. More