Serra Trussville Kia - Service Center

Vance is the Man for Saturday service Great and prompt service. Frankie was friendly and attentive he would very kind and courtesy personality. I will return for my Sorento service and wil Great and prompt service. Frankie was friendly and attentive he would very kind and courtesy personality. I will return for my Sorento service and will ask for him every time. Thank you. More

Really appreciate Frankie! I had a long list of things to fix and service. Frankie got my price down and helped me a lot. He was a great communicator and I appreciated that. Eve I had a long list of things to fix and service. Frankie got my price down and helped me a lot. He was a great communicator and I appreciated that. Everything they fixed works perfectly. Thank you!! More

Oil change As always I had a wonderful experience. The customer service I receive at Serra Kia is well worth the 50 mile trip just for an oil change. As always I had a wonderful experience. The customer service I receive at Serra Kia is well worth the 50 mile trip just for an oil change. More

Anonymous very satisfied customer. Great place to take your car. Very polite and very professional. They ordered my parts and gave me an honest delivery time. I highly recommend the Tru Great place to take your car. Very polite and very professional. They ordered my parts and gave me an honest delivery time. I highly recommend the Trussville Kia of Alabama. More

Good service Very good fast Everything went great and I’ll be back for my next service in the next six months thank you so much .. Keep up the good customer serv Very good fast Everything went great and I’ll be back for my next service in the next six months thank you so much .. Keep up the good customer service More

great repair service These folks did a great job on my repair issue.I appreciate the high level of service they gave me. I highly recommend them if the need for car repair These folks did a great job on my repair issue.I appreciate the high level of service they gave me. I highly recommend them if the need for car repair arises. More

Great people, great service. Frankie and the team are honest and easy to work with. They are always prompt with my service and keep me updated throughout the process. In addi Frankie and the team are honest and easy to work with. They are always prompt with my service and keep me updated throughout the process. In addition to this, there are free snacks and drinks (and WiFi) in the customer lounge. More

Great Service Team I have been to other Kia Dealerships here in Alabama. This is by far the best dealership. The staff was very friendly and knowledgeable. I had to leav I have been to other Kia Dealerships here in Alabama. This is by far the best dealership. The staff was very friendly and knowledgeable. I had to leave my car over the weekend, they kept me informed about what was going to happen.Very informative and didn't try to push any services off on me or charge me more. The 35 min drive there was worth it. More

Exceptional service We live in Indiana and had an ongoing issue for about a year. The two Kia dealers in our town had no idea how to fix our car. While in Alabama on vaca We live in Indiana and had an ongoing issue for about a year. The two Kia dealers in our town had no idea how to fix our car. While in Alabama on vacation, we stopped at the Trussville Kia Dealer and they fixed it right away in less than an hour we were back on the road. True professionals. We can’t thank them enough. More

Pleasant Everything was great. They provided coffee, water, and snacks you enjoy while I waited. Also the wait was accurate and took the time it was estimated Everything was great. They provided coffee, water, and snacks you enjoy while I waited. Also the wait was accurate and took the time it was estimated to be. I also enjoyed the television which when it was time to go I wasn't ready because my favorite show was on😊 But it was great. More