Serra Trussville Kia - Service Center

Great Service My experience with Serra Kia was great! I was greeted with kindness. My service was taken care of in a timely manner and I was very pleased. Also is w My experience with Serra Kia was great! I was greeted with kindness. My service was taken care of in a timely manner and I was very pleased. Also is was notified on everything that was done to my vehicle while being serviced. More

Service Went in for an oil change but after the technician finished his visual inspection I was informed of some other work that they recommended done The s Went in for an oil change but after the technician finished his visual inspection I was informed of some other work that they recommended done The service was great informative Didn't try to take me to the cleaners like some dealerships More

Oil Change Frankie is always helpful about letting me know about any other issues with the car. He is trustworthy and does not invent problems to be fixed. He gi Frankie is always helpful about letting me know about any other issues with the car. He is trustworthy and does not invent problems to be fixed. He gives an honest account so that if something does need fixed you can depend on the service center. More

Great I would say great service all around. I was told the approximate wait time. Reminded that there was beverages and snacks in the waiting area. Told abo I would say great service all around. I was told the approximate wait time. Reminded that there was beverages and snacks in the waiting area. Told about up coming service needs and what was done to my vehicle that day. More

Perfect I received excellent service from Frankie Vance during my visit. I've recommend family and friends whom own Kias to visit this location and request F I received excellent service from Frankie Vance during my visit. I've recommend family and friends whom own Kias to visit this location and request Frankie. More

Oil Change I had a great experience at Serra Kia of Trussville. From the moment I walked in till I left Frankie was very pleasant. The only thing I would recomm I had a great experience at Serra Kia of Trussville. From the moment I walked in till I left Frankie was very pleasant. The only thing I would recommend is a charging station for phones as the world we live in depends on our phones. It helps pass time or get some work done. Will be back! More

Length of time was short and service was great Frankie greeted me as soon as I stepped out of my car. Great service! Showed me to waiting area and offered me something to drink. Frankie greeted me as soon as I stepped out of my car. Great service! Showed me to waiting area and offered me something to drink. More

recall.check and oil change Customer service was great. The wait time was short. I was explained to in detail about the service done on my vehicle. It was a good experience. Customer service was great. The wait time was short. I was explained to in detail about the service done on my vehicle. It was a good experience. More

Excellent Service Frankie took his time and gave advice to help me prioritize what needed to be done right a way. He also helped me get a great deal with my service wor Frankie took his time and gave advice to help me prioritize what needed to be done right a way. He also helped me get a great deal with my service work. Thank you Frankie! More

Superior Service I'm so glad that I made the swap from express oil and other service chains after 2017 when I purchased my Forte. I've been utilizing Serra Trussville I'm so glad that I made the swap from express oil and other service chains after 2017 when I purchased my Forte. I've been utilizing Serra Trussville Kia's Service center ever since and the switch is always worth it. Frankie Vance made sure that I was comfortable and informed during my wait, while the service team rose above and beyond taking care of my forte. Thank you all! More