Back

Serra Toyota - Service Center

Birmingham, AL

4.8
808 Reviews

808 Reviews of Serra Toyota - Service Center

Sort by
September 05, 2016

Wasn't planning on trading cars We took our car in for service and left with a new car! Quinton Smith approached us as we were walking outside the showrooms. He gave us his card and More

by New car 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris McDaniel, Matt Lawley, Quinton Smith
Sep 06, 2016 -

Serra Toyota responded

Thanks for sharing your review! We're happy to hear that Quinton provided you with such great service. We'll be sure to pass along your kind words. Congratulations on your new Camry, please let us know if we can be of help in the future!

June 22, 2016

Dennis wood I just want to say that Dennis Wood helped me with my 2005 toyota 4runner limited. I was there getting a few recalls taking care of and getting a key More

by sorensonm386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DENNIS WOOD
Jun 23, 2016 -

Serra Toyota responded

Thank you for your positive review! We appreciate that you took the time out of your day to let us know that we did well. We try to have a professional environment, and we're glad to hear that we did just that. We also appreciate the kind words you said about Dennis and that he was able to take care of what you needed. We look forward to seeing you again! Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400.

April 23, 2016

Thanks! Thank you so much to Serra Toyota and Thomas Mimikakis for all your help with the parts. It was a wonderful experience! It was wonderful to have my ti More

by annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Mimikakis
Apr 23, 2016 -

Serra Toyota responded

Annie thank you for your review! We're thrilled to hear you had a wonderful experience with Thomas at our dealership. Please let us know how we can be of assistance to you in the future!

February 24, 2016

Not so Happy Sales side was great, but the heat went out in my brand new car. Serra Toyota service department did and said everything possible not to fix my heatin More

by cblackmon
Recommend Dealer
No
Employees Worked With
Matt Lawley
February 17, 2016

15000 mile maintenance Great experience--the 15000 mile maintenance on my Highlander was done in timely manner. Had to go back the next day to replace defective part with t More

by Csr1948
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
November 18, 2015

Maintenance service In and out, great service. Called for appointment and got in that very same morning, no delays or long waiting. Very friendly and courteous personnel. More

by Carefuldriver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie vandiver
August 26, 2015

Great service My husband and I, purchased a car from Chris Ziadie. A super Friendly, and caring person.. Took great care of us.. He made us feel like he cared,and More

by smaddox74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie
April 04, 2012

My husband and had talked about another car. With gas prices getting higher we decided to look around when we brought our truck in for an oil change. While we waited we test drove a car. We were sure thi More

by donnahethcox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Twitty, Jamie Wagstaff
...
81