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808 Reviews of Serra Toyota - Service Center
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March 26, 2024
The service was speedy and accurate. Derek was very helpful and knowledgeable. Arliegh gave me a manicure while I was waiting. She was very sweet. Definitely will be a future customer Derek was very helpful and knowledgeable. Arliegh gave me a manicure while I was waiting. She was very sweet. Definitely will be a future customer. More
by bharton68
Employees Worked With
Derek , Matt Patterson
March 23, 2024
I was a new service department customer two years ago for a new 2023 4Runner Limited (purchased at a different dealership). This was the third consecutive service check at Serra since buying my 4Runner and a new 2023 4Runner Limited (purchased at a different dealership). This was the third consecutive service check at Serra since buying my 4Runner and all three service checkups were outstanding! Not only were the service department personnel extremely friendly and responsive, I was in and out within 30 minutes or less. I live nearly a hundred miles from Serra, but given there outstanding customer service the extra time and milage is worth it. More
by rvogel9096
Employees Worked With
Sorry, I received great Svc but can’t remember his name.
March 19, 2024
I purchased my 2016 Toyota Camry SE from Serra Toyota new and have not had any problems out of it. The salesman, Shawn Jenkins, devoted his attention to me from the beginning of the application until the end and have not had any problems out of it. The salesman, Shawn Jenkins, devoted his attention to me from the beginning of the application until the end of the purchase. I have purchased three vehicles from Serra Toyota and wouldn’t consider going anywhere else. More
by Patricia Burton
Employees Worked With
William Humphrey, Service Advisor , Matt Patterson
February 21, 2024
All things considered, I found my first- ever visit to a dealership service center a positive experience. I found intake process overwhelming. I wasn’t ready for the computer service. But once all the in dealership service center a positive experience. I found intake process overwhelming. I wasn’t ready for the computer service. But once all the intake work was done, the wait was what I expected. When my car was finished and my bill paid, I was pointed in the direction of my car where my key had been left. I was on my own to figure out which one of the two white Rav 4s was mine. I learned a lot and I know what to expect next time. And I will hang my lanyard from the rear view mirror to make identifying my car easier. More
by Carolfjordan
Employees Worked With
I don’t remember. Not used to so many to choose from
February 17, 2024
They are fast but they really don't listen when you have a problem, they don't like to solve issues when you tell them something about your car. They comes up with excuses a problem, they don't like to solve issues when you tell them something about your car. They comes up with excuses More
by akersh0902
Employees Worked With
William Humphrey , Beh Doli
