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Serra Toyota - Service Center

Name: Serra Toyota - Service Center
Address: 1300 Center Point Pkwy, Birmingham, AL, 35215, US
Telephone: (205) 856-6530
Rating: 4.8

1300 Center Point Pkwy, Birmingham, Alabama 35215 Directions

Service: (205) 856-6530

Parts: (205) 856-6530

Birmingham, AL

4.8

809 Reviews

Call Service Center (205) 623-2298

4.8

809 Reviews

Write a review

This rating includes all service center reviews, with more weight given to recent reviews.

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Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

809 Reviews of Serra Toyota - Service Center

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June 08, 2022

SERVICE VISIT

In and out in no time. Staff is always very friendly, and greets me right away upon arrival. Staff is always very friendly, and greets me right away upon arrival. More

by nutnnys

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

William Humphrey

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Jun 11, 2022 -

Serra Toyota responded

We are proud to read what a great experience you had. Thank you for taking the time to let us know.

Jun 13, 2022 -

Serra Toyota responded

We are proud to read what a great experience you had. Thank you for taking the time to let us know.

Jun 13, 2022 -

Serra Toyota responded

We are proud to read what a great experience you had. Thank you for taking the time to let us know.

Jun 17, 2022 -

Serra Toyota responded

We are proud to read what a great experience you had. Thank you for taking the time to let us know.

June 05, 2022

SERVICE VISIT

You are provided a friendly and professional service experience. Always my first choice for service. experience. Always my first choice for service. More

by lengloria35

Customer Service

Friendliness

Recommend Dealer

Yes

Employees Worked With

Brian Milan

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Jun 07, 2022 -

Serra Toyota responded

Thank you for choosing Serra Toyota Birmingham. We appreciate your perfect star review, and our Service Team will always be here to assist you with your automotive needs.

June 04, 2022

SERVICE VISIT

The check engine light was not addressed. Brandon stated he didn’t hear me when I stated that it was gone. Will have to bring auto back-really disappointed. Brandon stated he didn’t hear me when I stated that it was gone. Will have to bring auto back-really disappointed. More

by sbdaniels55

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Matt Patterson

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Jun 07, 2022 -

Serra Toyota responded

Hello, We take your feedback seriously here at Serra Toyota Birmingham. I would like to discuss your concerns regarding your recent service visit. Please contact me directly if you would like to discuss this further. Best regards, Meghan Barnes Customer Relations Manager (205) 838-4400

May 30, 2022

SERVICE VISIT

Always pleased with my visit to the service department. I always make an appointment and they take my car within minutes of my arrival. I never have to wait longer than I anticipate. All the staff are fr I always make an appointment and they take my car within minutes of my arrival. I never have to wait longer than I anticipate. All the staff are friendly and helpful. More

by vickijaco

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Employees Worked With

Mr Shackelford, Matt Patterson

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May 30, 2022

SERVICE VISIT

I’ve bought cars from Serra since the 1990’s. . My experiences have always been positive. Very good service from showroom salesman (Amadoo Sow) to repair service (Matt and Brian). All of my childr . My experiences have always been positive. Very good service from showroom salesman (Amadoo Sow) to repair service (Matt and Brian). All of my children are Toyota owners. More

by yvonnegaitor

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bryan, Ahmadou Sow, Matt Patterson

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May 28, 2022

SERVICE VISIT

They help me in respectful . l appreciate their attitude.We didn’t have to wait to long l appreciate their attitude.We didn’t have to wait to long More

by Bowleg

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kesly , Matt Patterson

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May 27, 2022

SERVICE VISIT

Welcoming efficient affordable. I live in Vestavia Hills and I would not go anywhere else. I live in Vestavia Hills and I would not go anywhere else. More

by Retiredpate

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Josh Wood service representative , Matt Patterson

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May 22, 2022

SERVICE VISIT

They provide quality maintenance in a timely manner. Friendly staff and offer you snacks while you wait. Friendly staff and offer you snacks while you wait. More

by James

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Beh Doli, Matt Patterson

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May 20, 2022

SERVICE VISIT

The workers or so helpful, the whole team is excellent. They make me want to come back everyday. They make me want to come back everyday. More

by Cardell

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Matt Patterson

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May 20, 2022

SERVICE VISIT

All were very personable, knowledgeable and genuinely wanted to help. And they had Jimmy John’s sandwiches. wanted to help. And they had Jimmy John’s sandwiches. More

by Smoke

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Matt Patterson

Report | Print

Serra Toyota - Service Center

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809 Reviews of Serra Toyota - Service Center

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