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Serra Toyota - Service Center

Birmingham, AL

4.8
808 Reviews
Call Service Center (205) 623-2298

808 Reviews of Serra Toyota - Service Center

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April 17, 2024

Service department is the best Aaron Shrewsbury has always taken great care of me T More

by francisjester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Shrewsbury , Matt Patterson
Report | Print
Apr 17, 2024 -

Serra Toyota responded

We appreciate the feedback and are glad that our team meets your expectations in servicing at Serra Toyota Birmingham. Thank you for sharing.

April 17, 2024

After booking my appointment that morning, I pulled in to the service department and was seen within 1 minute. The service was great. I waited in a nice large clean waiting area. The whole service process ( More

by Melanie Walton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beh Doli, MarieAnne Kramo, Matt Patterson
Report | Print
Apr 18, 2024 -

Serra Toyota responded

Thank you for sharing your detailed experience regarding the service process and waiting area at Serra Toyota Birmingham. We're also proud of our team's attention in meeting every customer's needs. Your feedback is greatly appreciated.

April 15, 2024

Awesome service will definitely be patronizing this establishment from now on. Also gonna tell my friends as well. More

by Timothy.silas4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 16, 2024 -

Serra Toyota responded

It's good to hear you found the service at Serra Toyota Birmingham satisfactory. Deciding to recommend us to your friends means a lot, thank you!

April 14, 2024

It was a very pleasant experience. Everyone were very friendly and professional great job I am pleased More

by Richard.susana.curran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 16, 2024 -

Serra Toyota responded

We appreciate your 5-star rating and kind words about Serra Toyota Birmingham. Our team values being professional for all clients - thank you.

April 14, 2024

Timely, friendly, accommodating, knowledgeable, conveniently located, inspired, community oriented, task driven, concerned, on target, beholding. More

by Cece1949@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaliyah Lucas; name of mechanic unknown., Matt Patterson
Report | Print
Apr 16, 2024 -

Serra Toyota responded

We're glad to hear about your positive experience at Serra Toyota Birmingham. Our goal is always to provide timely, accommodating service that keeps our community moving ahead. Hope you enjoy the road!

April 12, 2024

Decent work in service dept but very expensive for older customer (20 years) to bear. More

by jrhuffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
April 10, 2024

This dealership is very smoothly run and I have confidence in them and the manager I work with for sll my car needs. More

by nancy.fallaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Grider five stars
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Apr 13, 2024 -

Serra Toyota responded

At Serra Toyota Birmingham, we appreciate your trust in our operations and team. It's rewarding to know you feel confident with our services.

April 08, 2024

Have been taking my cars to Serra for years. Excellent customer service that is worth driving across town for! More

by Joe T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Tim Mergenthal, Matt Patterson
Report | Print
April 04, 2024

Serra Motors are prompt and committed to customer satisfaction, always sending a reminder to customers to bring their vehicles for servicing and correct all identified faults timely. More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 13, 2024 -

Serra Toyota responded

Your kind words are valuable to us at Serra Toyota Birmingham. It's great that our reminders and timely servicing resonate with you. Thank you for your positive review!

Apr 13, 2024 -

Grace responded

Thank you for servicing my car

April 03, 2024

I drive nearly an hour to use this dealership despite one being 5 miles from my home because they are amazing! Been using them for over 10 years treat women with respect not pushy and their customer service More

by Corvettehall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We're grateful for your loyalty to Serra Toyota Birmingham and our customer service. Your kind words about our respectful approach and the amenities we provide like snacks and mini-massages affirm that we are meeting your expectations. Thanks again for choosing us as your preferred dealership.

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