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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews
Call Service Center (205) 623-2298

809 Reviews of Serra Toyota - Service Center

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January 18, 2023

at least fifteen words about this dealership - that's about all I can say for now More

by christheone8773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris McDaniel
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January 13, 2023

No comment. No comments. No comment. No comments. No comment. Nothing to say. No comment. More

by Cynthia Little
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t have a person that I am able to critique.
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January 12, 2023

I am always pleased with the friendly & fast service I receive from Serra Toyota. I have been a customer here since November 2006 and can’t see myself going anywhere else. More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Jenkins
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January 12, 2023

Appreciate the great service & price and that the work was done in a timely manner. Very nice & convenient waiting area. Very nice people. More

by JDavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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January 10, 2023

Always get good service, timely, good advice, friendly, and comfortable waiting area. They are not the closest Toyota Dealership from me, but I keep coming back for the quality of service. More

by Dusty34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarmaine White
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January 06, 2023

Everything was right on time with the service and the communication about the next service was provided. More

by ushertauris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Jan 07, 2023 -

Serra Toyota responded

Hello, Customer satisfaction is very important to us. I would like to learn more about your visit with us and the 3-star rating you have shared. Please reach out to me at your earliest convenience to discuss any feedback you have. I look forward to hearing from you. Thank you, Meghan Barnes Customer Relations Manager (205) 838-4400

January 05, 2023

John was great! In and out and all went smooth, first time there and I’ll use them next time for SURE More

by French
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Jan 06, 2023 -

Serra Toyota responded

Thanks for the high rating and feedback. We are glad to learn the Team was able to meet all your needs and expectations. We hope you continue to choose Serra Toyota Birmingham for all your automotive needs.

January 03, 2023

Great Service. Josh Wood (service advisor) was very friendly and helpful. The waiting room is very comfortable and clean. More

by Barbarameganbush13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wood
Report | Print
Jan 04, 2023 -

Serra Toyota responded

Hello! We know the importance of having a great experience when servicing your car, thanks for choosing Serra Toyota Birmingham to help. Your high rating is greatly appreciated.

January 02, 2023

Always professional and courteous. Personnel is very nice, have not had a problem with the Personnel on this visit. Keep up the good work. 👍 More

by Dotsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Jan 02, 2023 -

Serra Toyota responded

Thank you for leaving us this excellent review. We are very glad to know that our team here at Serra Toyota Birmingham has been a pleasure to work with. Feel free to reach out to us if we can do anything else to help you or your vehicle.

December 31, 2022

The process was efficient. The service advisor was friendly and knowledgeable. The price was fair. More

by PapaRon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
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