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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews
Call Service Center (205) 623-2298

809 Reviews of Serra Toyota - Service Center

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July 05, 2023

Mr. Will our customer service Persia was personable , knowledgeable, timely with service updates, snd totally professional. More

by lawyerpettway
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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July 04, 2023

Salesman made sure that I left with a car that I could afford. I came for a used car to get me from a to b but left with a brand new car. More

by KeYandra Roscoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Humphrey , Beh Doli
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July 02, 2023

I’ve purchased several vehicles from Serra, and also had each of them maintained through their service department. Everyone has always been very helpful, knowledgeable and client oriented. Any questions tha More

by Brenda Goodlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Grider-Service Department , Matt Patterson
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Jul 04, 2023 -

Serra Toyota responded

Hi Brenda, we cannot thank you enough for your loyalty and kind words of recommendation. It is an honor to be your choice at Serra Toyota Birmingham and we are so glad that you continue to have pleasant experiences with our Sales and Service Teams. Please don't hesitate to let us know if there is anything else we can assist you with on your Toyota Camry.

June 30, 2023

The customer service is outstanding. I live less than 3 miles from a dealership, and rather drive 70 miles from experience. The atmosphere is more welcoming with pleasant people to inter More

by Tricia
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
William Humphrey , Beh Doli
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June 29, 2023

Reliable, resourceful and shows empathy with continuous customer satisfaction in every way possible and has been able to deliver on time More

by latrenahawthorne
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
William Humphrey , Matt Patterson
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June 29, 2023

Very nice people to deal with and you will get a great deal. I would recommend them to anyone. More

by SteveA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
June 24, 2023

I’ve been coming to Serra Toyota for about 5 years and love the atmosphere and customer service I receive every time I’m there. More

by kdenson83
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
June 19, 2023

Outstanding and always helpfullove the atmosphere great people the waiting area always has goodies hehe More

by Alnikka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
June 18, 2023

I really enjoyed my experience. Very quick service and professional. I look forward to service. More

by cbrantley1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
June 17, 2023

professional, accurate, the service managers are very very knowledgeable of the cars any questions I have! More

by verbaford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
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