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Serra Toyota - Service Center

Birmingham, AL

4.8
809 Reviews

809 Reviews of Serra Toyota - Service Center

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October 10, 2023

It was my first time bringing this car and every associate was kind and very helpful. More

by danapowell19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember the names but I give a 5 star to all.
October 09, 2023

always great service when i take my car. Mitch Kelley is a great asset to the service department … More

by Ellakay10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kelley
October 04, 2023

Fast and great customer service. Spot on what I need and what was wrong with car. More

by Robertparks3030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
October 03, 2023

Good, relatively quick service. Had to wait 9 months for 2nd key fob. Way too long. Two price stickers on car at time of purchase with different prices. Only notified at time of sig More

by ken_reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
October 02, 2023

I would love to Recommend Ms. Halo on a good job,her professsionalism.Thanks to Mr.Derrick and also The ones who went out there way too accommodate me.Well done ! More

by connellchisemsr58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Hala,Mr.Derrick,The guy Ms.Hala had working with me when she left
October 01, 2023

Quick service. The workers were very professional and courteous. I would recommend the service. Loved the people! More

by mikepereira001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Byars did a great job., Matt Patterson
Oct 03, 2023 -

Serra Toyota responded

Hello and thank you for this wonderful five-star review! We are thrilled our Service Team of professionals was courteous and provided fast and efficient services. Thank you for the recommendation and please reach out to Serra Toyota Birmingham if we can be of any further assistance.

September 24, 2023

Quick check in and efficient service. Done in less than an hour. Waiting area very comfortable. More

by rpgehri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
September 24, 2023

Serra service team are the best. Jon was my service representative and he told me the cost of my repair and gave me several options to have it completed. He also told me the part wou More

by jrichardson488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon (can’t remember his last name), Matt Patterson
September 23, 2023

I will always purchase my toyota from this dealership. From sales to service Sera toyota does it right More

by dewaynemurphy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service took very good care of my wife and I. Super professional , Morgan Smith
September 22, 2023

Courtesous considerate kind helpful did a good job explaining vehicles issues and did give cost of proposed repairs More

by Lsrigginspc@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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