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Serra Toyota

Birmingham, AL

4.8
2,836 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,836 reviews

November 23, 2021

Its the best experience I’ve had everyone was very friendly all the dealership I have been to rate 5 star More

by Karenruthlee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Smith, Matt Patterson
November 21, 2021

Great experience. Process was fast, professional, and best prices in the state of Alabama. Reginald was great to work with. More

by justintaylor1995
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Coleman
November 13, 2021

Excellent service. They take the time to explain what they can do to fix the problem. They will work with you to get the car fixed. More

by Mary Harper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson, Erick Fitzpatrick
November 11, 2021

Great experience with our sales person and very knowledgeable about our vehicle we are buying. More

by grettajbrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Jordan
October 31, 2021

Every one is always very helpful and friendly. Always try to be accommodating.Always get good service. More

by Katydid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
October 31, 2021

Hands down very good and very respectful !! Also takes the time to help out the customer More

by Randall.s.brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lawley
October 30, 2021

I used to think that I couldn't get a car from a big car dealer but Serra showed me different and my experience was aewsome. More

by latonyanixon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wilson
October 29, 2021

Service department is awesome. They know their customers and vehicles. Dealership is always very clean. More

by wsbarber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
October 28, 2021

Larry Pylant was a good salesman Chris McDaniel was a good finance and they got me the car they did More

by alden5945
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Paulin
October 26, 2021

I wanted my tire rotated, it was not done by the serviceman. I think it would have gave my tires longer life until I bought some. I thought my rotation came with my service More

by Rolled125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Nov 08, 2021 -

Serra Toyota responded

Hi, Thank you for bringing your recent service visit to my attention. I would like to learn more about your time here at Serra Toyota Birmingham and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Meghan Barnes Customer Relations Manager (205) 838-4400

Nov 08, 2021 -

Serra Toyota responded

Hi, Thank you for bringing your recent service visit to my attention. I would like to learn more about your time here at Serra Toyota Birmingham and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Meghan Barnes Customer Relations Manager (205) 838-4400

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