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Serra Toyota

Birmingham, AL

4.8
2,836 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,836 reviews

December 08, 2021

Josh was very good at his job, will be sure3 to ask for him in the future! More

by rockarosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
December 06, 2021

Our family has bought and received service on six vehicles from Serra Toyota over the past 21 years. Morgan Smith has always given us the best deals. And, Matt Patterson and Mitch Kelley always give More

by DeborahTaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Kelley
December 05, 2021

Fastest oil change ever. The service staff was very friendly as well. I have decided this is my new go-to dealership for service on my Tundra. More

by elana@jeff-ingram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Ronald Babice, Cordell Scott
December 03, 2021

Very courteous staff and good at explaining what's going on with your car. They offer a very clean welcoming wating area. More

by SatisfiedCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Wood
November 30, 2021

I purchased a 2019 Lexus back in July and was pleased with my salesman and the price was reasonable. But I drove off their lot with their word that they was going to see to me getting a Lexus key fob b More

by Lula Walter
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Harbison
Dec 01, 2021 -

Serra Toyota responded

Lula, Please know we take your feedback very seriously and your business means a great deal to us here at Serra Toyota Birmingham. Given the opportunity, I would like to learn more about the key fob for your 2019 Lexus. Please contact me at your earliest convenience. Thank you, Meghan Barnes Customer Relations Manager (205) 838-4400

November 26, 2021

Great dealership, very professional staff. I have purchased my last three vehicles from Serra and always recommend my friends to check out this dealership. More

by Ty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Jenkins, Matt Patterson, Calvin Smith
November 26, 2021

My Salesman Reginald Was Awesome & Very Helpful!! I Really Appreciate Him Taking His Time With Me More

by desireedesires26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Coleman
November 24, 2021

I had the best experience at the dealership every one was very professional.Toyota will be my place to go for years to come More

by Karenruthlee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lawley, Quinton Smith, Calvin Smith
November 24, 2021

Mitch in the service department has always taken great care of me and my car. Friendly and professional More

by bob_coleman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Kelly
November 23, 2021

I had a great salesman (TJ Marshall) would definitely recommend Serra Toyota to Family-Friends More

by Charlena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Babice, Torey "TJ" Marshall
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