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Serra Toyota

Birmingham, AL

4.8
2,835 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,835 reviews

January 05, 2022

Very nice clean , and sanitize very nice staffI We will Very nice clean , and sanitize very nice staff I We will recommend family and friends More

by loveruth52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Jan 06, 2022 -

Serra Toyota responded

We are so pleased to read that you had a great experience here at Serra Toyota Birmingham. We strive to provide a clean and safe environment for our customers. We value your business.

January 04, 2022

The quality of service from the sale to maintenance after the sale is amazing. I truly appreciate everything they do to pay attention to and address my needs to the fullest extent. What they lack in glamor a More

by mhall7265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Wood, Aaron Shrewsbury, Matt Lawley
Jan 05, 2022 -

Serra Toyota responded

Serra Toyota Birmingham appreciates the 5-stars and feedback. The team is glad your experience was amazing! We look forward to more quality service visits. Take care!

January 02, 2022

Although they were short-handed, they worked efficiently to do my inspection then part replacement as quickly as possible. More

by Shelby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will and Jon, Matt Patterson
Jan 03, 2022 -

Serra Toyota responded

Thank you for the 5-stars and feedback, Shelby! We look forward to seeing you back at Serra Toyota Birmingham.

January 02, 2022

Hunter in the service department is very professional and always takes care of me in a kindly manner. More

by dkburns2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter in service
Jan 03, 2022 -

Serra Toyota responded

Hi, your review made us smile. We love hearing that our employees are going above and beyond for our customers & delivering reliable service. Until we see you next again at Serra Toyota Birmingham, we will be sure to keep up our timely services and courteousness.

December 31, 2021

Hunter Parker is so friendly and takes the time to explain everything and never acts like he’s rushing you thru what questions you have. More

by Payne.lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Parker , Matt Patterson
Jan 02, 2022 -

Serra Toyota responded

Thank you for the excellent review, Payne. We are happy to know that you enjoyed a friendly and stress-free experience with our team. We welcome you back to Serra Toyota Birmingham for all of your future visits to our Sales and Service Departments.

December 31, 2021

Sarah Toyota is the best dealership in Birmingham. I’ve use them for many years and I’ve never been disappointed. I’ve bought used cars from them and I’ve bought new cars from them, and they have always st More

by Hollyjac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Richie
Jan 02, 2022 -

Serra Toyota responded

Thank you for always choosing Serra Toyota Birmingham. We are happy to know that our Sales Team has provided you with many successful car-buying experiences. Let us know if there is anything else we can help you with. Until next time.

December 31, 2021

I had a great experience at the dealership thanks to the salesman and all of those that assisted in the purchase of my vehicle. More

by robbinsandre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow
Jan 02, 2022 -

Serra Toyota responded

Hello! Thank you for the feedback and we are very happy to learn our Sales Team provided you with a great experience throughout the purchase of your new vehicle. We appreciate you and thank you for doing business with Serra Toyota Birmingham.

December 27, 2021

This was my second purchase from Serra Toyota. The This was my second purchase from Serra Toyota. The process can be long, for various reasons. But it was worth it. This time for my granddaughter! More

by theamazinghands
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torey "TJ" Marshall
December 23, 2021

The salesman, Simeon Williams and financial manager, Sean Manley were wonderful. They went above and beyond to look for the vehicle I wanted at a price we could afford. They were able to match our credit u More

by Melodyestrada49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simeon Williams, Sean Manley, Linda McGinnis
December 23, 2021

Jerry Cheng our sales guy was great! He wasn’t pushy and made things so convenient for us. More

by Milissa-berry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Babice, Larry Paulin, Jerry Cheng
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