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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,835 Reviews
Call Dealership (205) 623-2298
View Awards

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,835 reviews

March 28, 2024

Devin Davis was very polite, professional & knowledgeable. Could not have had a better experience. Highly recommend. More

by bamatg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Davis 5 stars, Chris Ziadie
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your kind words about our team at Serra Toyota Birmingham. It's great to hear that you had a positive experience and recommend us. Thank you for being our valued customer!

March 27, 2024

I was very impressed with my salesman Komissa Yao. If not for him I would have tried to get my best deal at multiple dealers More

by Dbowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie, Komissa Yao
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We appreciate your positive review at Serra Toyota Birmingham. We're glad that our team worked hard to find the best deal for you. Your kind words are invaluable.

March 27, 2024

Excellent pricing right from the first contact. Marie was incredible and knowledgeable about the inventory. Everything handled by phone. Car delivered to me. One happy customer!! More

by Kcarroll0612
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MarieAnne Kramo
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Apr 13, 2024 -

Serra Toyota responded

It's great that you found our pricing and staff - including our knowledgeable team - to be of top-notch quality at Serra Toyota Birmingham. We're pleased the phone process and car delivery met your needs. Thanks for sharing your positive experience.

March 26, 2024

The service was speedy and accurate. Derek was very helpful and knowledgeable. Arliegh gave me a manicure while I was waiting. She was very sweet. Definitely will be a future customer More

by bharton68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek , Matt Patterson
Report | Print
March 25, 2024

Couldn’t have asked for better service. Great attitude and service.Will definitely be back. More

by odpatterson54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We appreciate your positive feedback regarding Serra Toyota Birmingham's service. We're glad to hear about your satisfying experience and that you value our team's attitude.

March 23, 2024

I was a new service department customer two years ago for a new 2023 4Runner Limited (purchased at a different dealership). This was the third consecutive service check at Serra since buying my 4Runner and More

by rvogel9096
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I received great Svc but can’t remember his name.
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your feedback and are pleased to hear you've had great experiences with our service department during your 2023 4Runner Limited checkups. Your journey for an outstanding service from Serra Toyota Birmingham, even being a hundred miles away, shows the value of our customer care. Thank you!

March 22, 2024

All went very well. The people were very professional and I was impressed by the young Lady that kept the lounge cleaned More

by gdonald61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We appreciate your feedback and are pleased to hear that you had a positive experience at Serra Toyota Birmingham. Your satisfaction is important to us and we are glad the cleanliness of our lounge left a good impression on you. Thank you for choosing us for your automotive needs.

March 22, 2024

Professional, knowledgeable and courteous. The sales person had a personality which is lacking in today’s world. He was helpful and did everything he said he would do. More

by Rod Glover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Vigil
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We appreciate your kind words about our professional and courteous team at Serra Toyota Birmingham. It's great to know their personality and dedication were noticeable during your experience. Thank you for the high rating!

March 21, 2024

I’ve had an excellent experience at this dealership for my service needs with Mitchell! More

by Britney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Kelley, Matt Patterson
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Apr 13, 2024 -

Serra Toyota responded

We're pleased you had an excellent experience at Serra Toyota Birmingham. It’s great to hear that our team provided good service. We truly appreciate your feedback!

March 21, 2024

We had a great purchase experience at Serra Toyota. Our used sales advisor David was great to work with. We will definately reccomend them to friends and family. More

by cyancy98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lewis
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We appreciate your endorsement and we're pleased you had a positive experience with our team. Thanks for choosing Serra Toyota Birmingham.

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