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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,835 Reviews
Call Dealership (205) 623-2298
View Awards

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,835 reviews

April 14, 2024

I will go back,but no time soon. I will everyone I know to come there More

by angeliahumphrey65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Lawson, Chris Ziadie, Matt Lawley
Report | Print
Apr 16, 2024 -

Serra Toyota responded

We appreciate the high rating and your willingness to recommend Serra Toyota Birmingham. We're here when you decide it's time for a visit.

April 14, 2024

Timely, friendly, accommodating, knowledgeable, conveniently located, inspired, community oriented, task driven, concerned, on target, beholding. More

by Cece1949@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaliyah Lucas; name of mechanic unknown., Matt Patterson
Report | Print
Apr 16, 2024 -

Serra Toyota responded

We're glad to hear about your positive experience at Serra Toyota Birmingham. Our goal is always to provide timely, accommodating service that keeps our community moving ahead. Hope you enjoy the road!

April 14, 2024

It was a very pleasant experience. Everyone were very friendly and professional great job I am pleased More

by Richard.susana.curran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 16, 2024 -

Serra Toyota responded

We appreciate your 5-star rating and kind words about Serra Toyota Birmingham. Our team values being professional for all clients - thank you.

April 12, 2024

Decent work in service dept but very expensive for older customer (20 years) to bear. More

by jrhuffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
April 10, 2024

This dealership is very smoothly run and I have confidence in them and the manager I work with for sll my car needs. More

by nancy.fallaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Grider five stars
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Apr 13, 2024 -

Serra Toyota responded

At Serra Toyota Birmingham, we appreciate your trust in our operations and team. It's rewarding to know you feel confident with our services.

April 08, 2024

My salesman, Bah, was wonderful to work with while buying my new car. Great company!! More

by dwhearn
Recommend Dealer
Yes
Employees Worked With
Beh Doli
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April 08, 2024

Have been taking my cars to Serra for years. Excellent customer service that is worth driving across town for! More

by Joe T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Tim Mergenthal, Matt Patterson
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April 04, 2024

Serra Motors are prompt and committed to customer satisfaction, always sending a reminder to customers to bring their vehicles for servicing and correct all identified faults timely. More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 13, 2024 -

Serra Toyota responded

Your kind words are valuable to us at Serra Toyota Birmingham. It's great that our reminders and timely servicing resonate with you. Thank you for your positive review!

Apr 13, 2024 -

Grace responded

Thank you for servicing my car

April 03, 2024

I drive nearly an hour to use this dealership despite one being 5 miles from my home because they are amazing! Been using them for over 10 years treat women with respect not pushy and their customer service More

by Corvettehall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We're grateful for your loyalty to Serra Toyota Birmingham and our customer service. Your kind words about our respectful approach and the amenities we provide like snacks and mini-massages affirm that we are meeting your expectations. Thanks again for choosing us as your preferred dealership.

March 28, 2024

I have been coming to them for many years now. They can surely fix some cars, yessiree. More

by coachkramsey
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We're happy to hear you appreciate our automotive expertise at Serra Toyota Birmingham. Thanks for your continued trust in us.

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