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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,843 reviews

April 20, 2024

Excellent place to purchase a vehicle would re commend to anyone looking to buy a car More

by stephendreher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli
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Apr 24, 2024 -

Serra Toyota responded

We appreciate your affirmation, and are pleased you had a positive experience at Serra Toyota Birmingham. Thank you for your support.

April 19, 2024

Amazing people doing a great job. The manager goes above and beyond to help and make getting my truck serviced a positive experience. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Apr 19, 2024 -

Serra Toyota responded

We're grateful for your feedback on your truck service experience at Serra Toyota Birmingham. It lets us know that our team's efforts to go above and beyond are working well. Appreciate having you as a customer!

April 17, 2024

After booking my appointment that morning, I pulled in to the service department and was seen within 1 minute. The service was great. I waited in a nice large clean waiting area. The whole service process ( More

by Melanie Walton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beh Doli, MarieAnne Kramo, Matt Patterson
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Apr 18, 2024 -

Serra Toyota responded

Thank you for sharing your detailed experience regarding the service process and waiting area at Serra Toyota Birmingham. We're also proud of our team's attention in meeting every customer's needs. Your feedback is greatly appreciated.

April 17, 2024

All the employees were courteous and willing to help. Salespeople are very knowledgeable of their products and finance department was very helpful More

by Terry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie, MarieAnne Kramo
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Apr 18, 2024 -

Serra Toyota responded

We're happy to hear that our team at Serra Toyota Birmingham was able to provide you with the informed and courteous service you deserve. Substantial knowledge of our products is what they strive for every day, alongside helpfulness in every department. Thank you for your review.

April 17, 2024

At Serra Toyota they always put family first! Thank you Mike Shinkle! This is my second time buying from Mike at Serra Toyota and he always make it a smooth and easy process with my busy schedule More

by tahise106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Shinkle
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Apr 18, 2024 -

Serra Toyota responded

We appreciate your feedback and ongoing loyalty to Serra Toyota Birmingham. It's great that our team was able to assist you so adeptly, taking into account your busy schedule. Your kind words mean a lot!

April 17, 2024

Service department is the best Aaron Shrewsbury has always taken great care of me T More

by francisjester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Shrewsbury , Matt Patterson
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Apr 17, 2024 -

Serra Toyota responded

We appreciate the feedback and are glad that our team meets your expectations in servicing at Serra Toyota Birmingham. Thank you for sharing.

April 15, 2024

Sam was very good whit us . We are very happy whit this purchase. Thank you so much More

by Benita Jimenez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
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Apr 16, 2024 -

Serra Toyota responded

We're glad to hear you found satisfaction at Serra Toyota Birmingham. Our team is always here to provide excellent service and help with your automotive needs. Thank you for trusting us with your purchase.

April 15, 2024

Awesome service will definitely be patronizing this establishment from now on. Also gonna tell my friends as well. More

by Timothy.silas4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Apr 16, 2024 -

Serra Toyota responded

It's good to hear you found the service at Serra Toyota Birmingham satisfactory. Deciding to recommend us to your friends means a lot, thank you!

April 14, 2024

It was a very pleasant experience. Everyone were very friendly and professional great job I am pleased More

by Richard.susana.curran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Apr 16, 2024 -

Serra Toyota responded

We appreciate your 5-star rating and kind words about Serra Toyota Birmingham. Our team values being professional for all clients - thank you.

April 14, 2024

I will go back,but no time soon. I will everyone I know to come there More

by angeliahumphrey65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Lawson, Chris Ziadie, Matt Lawley
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Apr 16, 2024 -

Serra Toyota responded

We appreciate the high rating and your willingness to recommend Serra Toyota Birmingham. We're here when you decide it's time for a visit.

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