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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,835 Reviews
Call Dealership (205) 623-2298
View Awards

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,835 reviews

October 06, 2022

The staff was so friendly and showed that they really cared about your needs and wants. The customer service was so great and I will be back again. More

by taritayoung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A J Curry and Reggie, Matt Lawley
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Oct 06, 2022 -

Serra Toyota responded

We are pleased to read you were shown a friendly and cordial dealership experience working with our team. Thank you for your positive five-star review, we appreciate it here at Serra Toyota Birmingham. We look forward to welcoming you back for any further needs.

October 01, 2022

Great customer care! Easy with zero pressure. Highly recommended. The customer service manager was incredible!! More

by MarthaE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Joseph Jenkins, Ronald Babice, Shawn Jenkins, Michael Mahan, MarieAnne Kramo, Erick Fitzpatrick, Dave Harbison, Jerry Cheng, Torey "TJ" Marshall
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Oct 03, 2022 -

Serra Toyota responded

Hi! Thank you for the five-star review regarding your recent visit to our location. We strive to maintain a welcoming and professional atmosphere here at Serra Toyota Birmingham. Our team also aims to go the extra mile to ensure quality customer care without efficiency being compromised. It has been an honor serving you and please do not hesitate to let us know if you require further assistance. Have a fantastic day!

September 30, 2022

Prompt. Courteous. Informative. Customer oriented. Reasonable. I feel comfortable in this environment. Everyone seems happy to be here and so I am too. More

by Bob Evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh wood, Matt Patterson
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September 28, 2022

Always a pleasure dealing with Jerry & Devin will come back soon for another one i am sure More

by brentcherry0214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Cheng
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September 28, 2022

Very helpful discussing the issue with my car. The repair was done quickly. Service representative kept me informed and was extremely nice. More

by Terrycoggins
Recommend Dealer
Yes
Employees Worked With
Josh
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September 27, 2022

Josh, my service manager got right on my car as soon as I got there, as he always those, thanks, Josh. More

by Wflong55
Customer Service
Recommend Dealer
Yes
Employees Worked With
Josh , Beh Doli
Report | Print
September 26, 2022

The service wa prompt and completely satisfactory. Josh Wood always handles our service requests in an excellent manner. More

by wdclayton17
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Josh Wood
Report | Print
September 25, 2022

Customer service was remarkable and he made the process very pleasant. I was took very good care of me. My salesman made sure I got exactly what I wanted. I wii recommend family and friends and I will also More

by taritayoung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.Curry, Chris Ziadie, Matt Lawley
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September 23, 2022

One of the best car buying experiences I have encountered Brandon was a top notch salesman More

by HOPALONG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie, Brandon Michaelis
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September 22, 2022

Mitch Kelly, is one of the best service advisor I’ve ever had outstanding service. More

by GWEN.TURNER35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Aundrae Williams, Shawn Jenkins, Matt Lawley, Matt Patterson, Calvin Smith
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