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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,835 Reviews
Call Dealership (205) 623-2298
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,835 reviews

November 21, 2022

The service is kind thoughtful and respectful and the waiting time is not bad at all More

by curtisradford21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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November 21, 2022

I have purchased 7 New Toyotas from Serra Toyota and have had them all serviced at the dealership and would highly recommend them. More

by wolfnrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
November 20, 2022

Very pleased with Eric in service. He explained everything to my satisfaction and pleasant to do business with More

by Johnnymstewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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November 19, 2022

They have a very knowledgeable and courteous staff that makes you feel like family. Great place More

by Baharbono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
November 18, 2022

Awesome customer customer service. Worked everything up for me over the phone and had the truck clean and full of gas for me. In and out in under an hour. Josh and Reggie were great. More

by Fleming.stephen1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Dayutis
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November 18, 2022

The service that Serra Toyota provided on my vechical was okay. Your customer service department was good. I wouldn't take my vechical anywhere else to be serviced. There's one thing I'd like to bring to More

by Vlbopenvision
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Nov 18, 2022 -

Vlbopenvision responded

I've been a loyal customer of Serra Toyota for many years. Unfortunately this was the first time that my waiting time was much too lengthy for a tire rotation and a recall. Over the past year's I've been highly satisfied with the professionalism and excellence services I've come to expect at Serra Toyota, until recently. When my time is gone i can't get it back. My time is priceless!

November 18, 2022

Beh & Amahdo are both highly knowledgeable, proficient, and professional. They made the process of buying really easy. I felt very secure about the process because of the both of them. I’ve been back three More

by mllrtmk
Recommend Dealer
Yes
Employees Worked With
Will Service Rep, Ahmadou Sow, Jarmaine White, Beh Doli
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November 14, 2022

Great customer service and great atmosphere! I will definitely recommend Serra Toyota to everyone looking for a new or used truck or car! More

by larry_mason2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mergenthal, Komissa Yao
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Nov 14, 2022 -

Serra Toyota responded

We're glad our staff provided you with great service and support during your visit. Serra Toyota Birmingham appreciates your recommendation, and we're always here and happy to help with any of your auto-related needs!

November 14, 2022

Awesome sales guy! He made the buying process very easy that’s the reason I drove from Mississippi, very quick responses as well More

by Robertsarinder94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamrin
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Nov 15, 2022 -

Serra Toyota responded

Thank you for your wonderful review, Robert. Our Sales Team works tirelessly to ensure every customer has an awesome experience. Congratulations on your new vehicle. If we can be of any future assistance, please don't hesitate to contact us at Serra Toyota Birmingham.

November 13, 2022

Fastest and easiest car buying experience I've ever had. Far exceeded my expectations. Beh and Sean are THE BEST More

by Gypsyleslie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli
Report | Print
Nov 14, 2022 -

Serra Toyota responded

We are delighted to have earned your business here at Serra Toyota Birmingham and thrilled to read our Sales Team exceeded your expectations ensuring you enjoyed a quick and easy car-buying experience. Thank you for your amazing review and congratulations on your new vehicle. Please let us know if we can be of any further assistance.

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