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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,835 Reviews
Call Dealership (205) 623-2298
View Awards

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,835 reviews

December 04, 2022

Have dealt with Serra Toyota for several years. Have always been happy with the care of the associates. More

by jimskeels7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Fitzpatrick
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Dec 06, 2022 -

Serra Toyota responded

It means a great deal to us here at Serra Toyota Birmingham that you were able to leave our dealership happy about our team members. We thank you for coming in and we hope you have a great day!

December 03, 2022

Extremely helpful. Extremely kind. Best customer service I have ever seen. No other dealership compares. I highly recommend this dealership to anyone. More

by rbrtwlch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Babice, Matt Patterson
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Dec 03, 2022 -

rbrtwlch responded

Great

Dec 04, 2022 -

Serra Toyota responded

We strive to be excellent here at Serra Toyota Birmingham. Ratings like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

December 02, 2022

I used to dread taking the truck in for service. Not anymore. The replacement part arrived the next day. I dropped off my truck and it was ready at the time promised. Brandon Kiker is an excellent s More

by elana@jeff-ingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kiker and Dennis Wood, Matt Patterson
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Dec 02, 2022 -

Serra Toyota responded

Hello! Thank you so much for your great review and visit to Serra Toyota Birmingham. It's wonderful to know that we make your truck's service something to remember. We'll be sure to let our Service Team know how awesome they are and how well they did with your experience!

December 01, 2022

Josh helped me as soon as I pulled in. He was nice and answered all my questions! Thank you for your kind employees that care about customers getting a good service!! More

by Palmanita1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wood
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Dec 02, 2022 -

Serra Toyota responded

Hi Palmanita. We are truly thrilled to know that you had such a kind pleasurable and experience with us at Serra Toyota Birmingham. Thank you so much for your delightful 5-Star review. We appreciate your patronage.

November 28, 2022

I really enjoyed working with the team and Mr Davis was awesome, along with all the others that helped me that day. A big shout out to all. More

by vickisuzannebrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Davis,
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Jan 07, 2023 -

Serra Toyota responded

Hello, Serra Toyota Birmingham appreciates your kind review and amazing 5-STAR rating. We are always happy to help, and we are so glad to read that our team member provided you with high customer satisfaction. Take care.

November 26, 2022

Got what I wanted and they did what they promised. I do not have any complaints. More

by ken.harrisonconsulting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Michaelis
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Jan 07, 2023 -

Serra Toyota responded

Ken, Serra Toyota Birmingham thanks you for your positive review and rating. Thank you for being a valued customer, and we hope you have an amazing day.

November 25, 2022

I love Serra Toyota. I feel like I’m at home every time I visit them. From the dealers to the service guys and women everyone treats me as I’m part of their family of sor More

by Demetriusrobinson360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon shackelford
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Jan 07, 2023 -

Serra Toyota responded

Demetrius, thank you for sharing your positive feedback and giving us 5 stars here at Serra Toyota Birmingham. Our Service Department is happy to assist you with anything you need. It is a pleasure to learn that you feel at home. Thank you so much for being one of our valued customers and we look forward to your next visit.

November 25, 2022

Mitch Kelley is very friendly and takes time to explain what he is doing to your vehicle to fix any issues they find. More

by ?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kelley, Matt Patterson
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Jan 07, 2023 -

Serra Toyota responded

Hello, Serra Toyota Birmingham wants to thank you for your kind review for us and our Service Team member. We are thrilled to read that you were provided with high quality care during your visit, and we are always happy to help.

November 23, 2022

They very friendly and take time to explain what they are going to in order to find what the issue is with your vehicle. More

by croomtommy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Jan 07, 2023 -

Serra Toyota responded

Thank you for sharing your five-star rating with our Service Department. It's rewarding to learn that our team took care of you and your vehicle in a timely, professional manner. We hope that you will continue to choose Serra Toyota Birmingham in the future.

November 21, 2022

My purchase was stress free and I never felt pressured to make a purchase the same day! All of my questions were answered! Michael made my purchase fun and and would recommend Serra Toyota to all my friend More

by Ptwulf2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Lawley, Nick Gregory, Michael Mahan
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