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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,836 Reviews
Call Dealership (205) 623-2298
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,836 reviews

January 13, 2023

No comment. No comments. No comment. No comments. No comment. Nothing to say. No comment. More

by Cynthia Little
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t have a person that I am able to critique.
Report | Print
January 12, 2023

I am always pleased with the friendly & fast service I receive from Serra Toyota. I have been a customer here since November 2006 and can’t see myself going anywhere else. More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Jenkins
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January 12, 2023

Appreciate the great service & price and that the work was done in a timely manner. Very nice & convenient waiting area. Very nice people. More

by JDavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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January 10, 2023

The Dealership that can make it happen. Abdoul Abo Aouda was my salesman to do that. Thanks for your service. More

by kandvconstruction2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdoul Abo Aouda
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January 10, 2023

Always get good service, timely, good advice, friendly, and comfortable waiting area. They are not the closest Toyota Dealership from me, but I keep coming back for the quality of service. More

by Dusty34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarmaine White
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January 09, 2023

Great customer service and great communication skills would highly recommend and also is great for first time buyers such as my self More

by Keith.anderson22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Joseph Jenkins, Shawn Jenkins, Michael Mahan, MarieAnne Kramo, Erick Fitzpatrick, Jerry Cheng, Torey "TJ" Marshall
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January 09, 2023

Start to finish, wonderful experience. Erick Fitzpatrick is a great communicator. Hour and a half once we got to the dealer and we were driving home in our new vehicle. More

by Jackson.jacks.patrick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erick Fitzpatrick
Report | Print
January 06, 2023

AJ, Art, Justin, and Kris respected my time and opinion, and found the best car for me!! More

by Ljthompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Rumph, Justin Hamblin, AJ Curry, and Art
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January 06, 2023

Thankful that Arthur Hall was honest and forthcoming. He, Kris Rumph and AJ Curry make a great team!! More

by Ljthompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Hall, AJ Curry, and Kris Rumph
Report | Print
January 06, 2023

Everything was right on time with the service and the communication about the next service was provided. More

by ushertauris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Jan 07, 2023 -

Serra Toyota responded

Hello, Customer satisfaction is very important to us. I would like to learn more about your visit with us and the 3-star rating you have shared. Please reach out to me at your earliest convenience to discuss any feedback you have. I look forward to hearing from you. Thank you, Meghan Barnes Customer Relations Manager (205) 838-4400

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