
Serra Toyota
Birmingham, AL
Filter Reviews by Keyword
By Type
Showing 2,836 reviews
Extremely helpful and very professional! The process was completed and didn’t take all day! I was very pleased with the service I received! The process was completed and didn’t take all day! I was very pleased with the service I received! More
We recently brought our car in for service. Mitch Kelly has handled our service for several years and has always been absolutely wonderful! He always remembers us, works with us to accommodate Mitch Kelly has handled our service for several years and has always been absolutely wonderful! He always remembers us, works with us to accommodate our schedules and needs and always goes the extra mile to make sure we get everything taken care of with our car and then some. More
I really liked the service. The person that took care of my service was very professional and handled my questions very well. His name was Dennis. Yes, I will definitely be a re The person that took care of my service was very professional and handled my questions very well. His name was Dennis. Yes, I will definitely be a returning customer More
Highly recommend! This team will go above and beyond to help you find your dream car. This was my first new car purchase and Liz did such an amazing job at updating me This team will go above and beyond to help you find your dream car. This was my first new car purchase and Liz did such an amazing job at updating me on the processand doing everything in her power to find me my perfect car. I wanted a specific color and interior- she worked so hard to get me in my dream car that I'm still telling people about my great experience 3 days later! To say I'm satisfied is an understatement. Thank you for an amazing experience, Liz! More
Promised 8-12 week delivery. After 24 weeks presented vehicle that did not have options ordered. They refused to honor quotation after holding deposit for 24 weeks. Would not After 24 weeks presented vehicle that did not have options ordered. They refused to honor quotation after holding deposit for 24 weeks. Would not recommend them. If they treat a customer that way I wonder how much support you could get for service after the sale. More