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Serra Toyota
Birmingham, AL
2,836 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 04, 2023
Hello. So wonderful. Excellent service from Aaron Shrewsbury!! Aaron made this stressful recall situation less stressful. I was actually referred by a servi So wonderful. Excellent service from Aaron Shrewsbury!! Aaron made this stressful recall situation less stressful. I was actually referred by a service technician at express oil change on hwy 280 in Birmingham. I loved the extra care given. I am for sure bringing my car in for service at this location. I plan to purchase another Toyota in maybe 1 year 6 months or 2 years. For certain buying from this location. Everyone is so friendly and even offer free massages!!! I loved the updates on text message and video of my inspection. Again, thank you to everyone at serra. More
by Candace Jones
Employees Worked With
Aaron Shrewsbury
January 29, 2023
We always get excellent service. Mitch Kelley is very considerate and courteous. He takes good care of us and our Camry. All the staff is great! Mitch Kelley is very considerate and courteous. He takes good care of us and our Camry. All the staff is great! More
by Joan.Norred
Employees Worked With
Mitch Kelly
January 28, 2023
Awesome! Great experience working with sales and service department. Will recommend dealer to all in market for service or a new vehicle! Great experience working with sales and service department. Will recommend dealer to all in market for service or a new vehicle! More
by Nate
Employees Worked With
Beh Doli, Joseph Jenkins, Ronald Babice, Shawn Jenkins, Michael Mahan, MarieAnne Kramo, Erick Fitzpatrick, Dave Harbison, Jerry Cheng, Torey "TJ" Marshall
January 25, 2023
I have purchased several new Toyota’s from Serra Toyota and have experienced top notch treatment from both sales and service areas. I have recommended to few friends that have also experienced the same. Go and have experienced top notch treatment from both sales and service areas. I have recommended to few friends that have also experienced the same. Good customer service is not easy to find these days so it is very refreshing experience in today’s world. Thanks Serra Toyota! More
by timlamb61
Employees Worked With
Larry Lawson, Morgan Smith, Matt Patterson
January 25, 2023
The caps were off on the windshield and brake fluid and was not filled. Oil was filled perfect. The reason I checked after service at Serra I almost ruined the motor because the car was making noise and th was not filled. Oil was filled perfect. The reason I checked after service at Serra I almost ruined the motor because the car was making noise and the oil was 3 quarts low and I just had the oil changed two weeks prior at Serra. More
by jerrelllance
Employees Worked With
Matt Patterson
