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Serra Toyota

Birmingham, AL

4.8
2,836 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,836 reviews

March 12, 2023

Very pleased with total experience. My rep was great in every way. Would definitely recommend Serra to others and plan to be back. More

by John
Recommend Dealer
Yes
Employees Worked With
Eric
March 12, 2023

excellent salesman. efficient, kind and personable.. gave me exactly the deal we discussed over the phone. Finance manager also professional and cordial. They made the More

by lanalackbrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
March 12, 2023

I love this service department. You keep customers because of how you treat them. They are efficient, helpful, and consistent. Each person treats you like family. More

by Donnamsipes56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William, Matt Patterson
March 12, 2023

The service center is always top notch they keep me notified of findings and progress of the service. More

by Onealpate
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service, Josh Wood
Mar 15, 2023 -

Serra Toyota responded

Hello, and thank you for bringing your vehicle into Serra Toyota Birmingham. We will always go the extra mile to provide our customers with excellent service. We are pleased to see you had an informative, top-notch experience. Enjoy your day.

March 11, 2023

I would most definitely recommend Serra Toyota Beh Doli my salesman is the bomb thank you so much for making it happen for me I will most definitely send my daughter your way Beh Doli More

by Tamika.mckenzie75@yahoo.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Beh Doli
March 08, 2023

Everyone was very nice and professional. They do everything they can to put you in the car you want and that’s what I loved the most. More

by Markitta2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdoul Abo Aouda
March 06, 2023

Serra Toyota is awesome! !! I love Mr. Ron he made my car buying easy...He is awesome!!! More

by Rischeena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Babice, Matt Patterson
March 02, 2023

Very nice place friendly people. The food is great most people don't give you nothing to eat. More

by Gwen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Jenkins
Mar 03, 2023 -

Serra Toyota responded

Hello Gwen. We are elated to see that you enjoyed your visit with our team at Serra Toyota Birmingham. It was our pleasure to assist you. We are also glad to see that you enjoyed the food. Have an awesome day.

March 01, 2023

Serra Toyota has the best customer service. I love while you are waiting for your car to be maintenenced they have breakfast and snacks for you to enjoy. They are fast and efficient. More

by TheLadyAlyce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
Mar 01, 2023 -

Serra Toyota responded

We are thrilled you had a positive experience with us at Serra Toyota Birmingham. Your 5-star review is a testament to our team's commitment to exceptional customer service. In addition, we are pleased that you found our waiting area sufficient on your visit and that you enjoyed the breakfast snacks. Thank you for your support.

February 27, 2023

Great customer service and good and fast work and the waiting room is great and the employees are very nice and know about my car. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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